Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanne Teng

Summary

Executive with background in corporate human resources. Highly skilled handling personnel management, hiring and maintenance of HR records. Manages administration of employee compensation and employee benefits.

Overview

8
8
years of professional experience

Work History

Human Resources Executive

Pan Pacific Hotel Singapore
07.2024 - Current
  • Led recruitment initiatives, streamlining processes to attract and retain top talent across various departments.
  • Talent Acquisition: Develop and implement recruitment strategies to attract top talent. Conduct interviews, screen resumes, and select potential employees.
  • Employee Onboarding: Facilitate the onboarding process to ensure new hires feel welcomed and are well-prepared to start their roles.
  • Employee Relations: Manage employee relations by addressing grievances, mediating disputes, and fostering a positive work environment.
  • Compliance: Ensure the organization adheres to labor laws and employment standards.

Human Resource Executive

W Singapore Sentosa Cove
11.2023 - 07.2024
  • Directed hiring and onboarding programs for new employees.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Partnered with department heads to address staffing needs, optimizing talent acquisition efforts.
  • Optimized payroll processes for increased accuracy and timely compensation delivery to employees.
  • Managed benefits administration, ensuring accurate and timely delivery of services to employees.
  • Advocated for staff members, helping to identify and resolve conflicts.

Medical social service assistant

All saints home
07.2022 - 11.2023
  • I joined All saints home as a medical social service assistance. My role is to support administration help to Medical Social worker.
  • The roles are below.
  • - Referral assessor (ensure census maintain at certain percentage), intake coordinator (data/system entry for new admission)
  • - data management (upkeep data, case file management)
  • - Almoner (evaluate resident’s eligibility for ILTC assistance schemes and its application, presentation of Medifund cases and upkeep document filing, perform and renewal of MFEC application)
  • - Mean Test Administrator (mean test enquiries and completion follow ups), - Communicator (contacting NOKs for resident engagement program, answer email and direct calls from outsider)
  • - Reports, min taking, FA Schemes collection and ICA (Monthly Report, Transaction Report, ILTC quarterly Report, min taking for Medifund and monthly meeting, change of NRIC address, manage of special pass holder, assist in MOH audit exercises, case filling work

Division Lead

Silver Generation
12.2018 - 06.2022
  • I joined Silver Generation on as a division lead. My role is to operationalize engagement strategies and ensure sufficient deployment of Silver Genera on Ambassadors (SGAs), supervise a team of SGAs to engage seniors through house visits and community events. we also involved in new modalities of outreach and engagement for new schemes, coordinate active ageing program and functional screening with community partners and government agencies to ensure events are held smoothly and divisional KPIs are me

Student care teachers

01.2017 - 01.2018
  • After graduating from polytechnic, my role is to carry teaching duties. We care and nurture a group of school-going children after school hours, also provide homework supervision, plan and conduct programmers and activities for the children. Inculcate positive values and instill discipline in these children. We also research and develop new teaching materials for them.

Education

Macpherson Secondary
01.2012

Diploma - Engineering Informatics

Nanyang Polytechnic
01.2016

Skills

  • Onboarding process
  • Employee relations
  • Exit interviews
  • Strategic planning
  • Policy implementation
  • Staff supervision

Timeline

Human Resources Executive

Pan Pacific Hotel Singapore
07.2024 - Current

Human Resource Executive

W Singapore Sentosa Cove
11.2023 - 07.2024

Medical social service assistant

All saints home
07.2022 - 11.2023

Division Lead

Silver Generation
12.2018 - 06.2022

Student care teachers

01.2017 - 01.2018

Diploma - Engineering Informatics

Nanyang Polytechnic

Macpherson Secondary
Joanne Teng