Joanna Wong

• Took ownership from Company start up, manual documentation to system (SAP) implementation to performance oriented strategies.
• Managed supply chain operations to achieve timely and accurate delivery of goods and services.
• Responsible for Company Profit and Loss results and generated financial reports to assist management with business strategy.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Managed daily operational challenges and activities on logistics shipments with vendors, customers and logistics providers.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Participated actively in global supply chain efficiency project by collaborate cross-functional teams and enabling supplier integration and management technology tools, upgrades. (Coupa and E2Open).
• Implemented an improved filing systems through automation for paper and electronic documents.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led recruiting, hiring, onboarding and training of new hires to fulfill business requirements and for rapid onboarding.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Developed and maintained relationships with external vendors.
• Analyzed and reported on key performance metrics to management.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Achieve cost savings by streamlining operations.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Mitigated business risks by working closely with staff members and reduced process bottlenecks by training and coaching employees.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Reviewed and source freight rates with 3rd party logistics service providers to optimize shipping costs.
• Maintained established levels of goods based on manufacturing forecasts and demand.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed relations with Corporate Bank and their platforms for Cash and Trade, being the administrator and account signatory.
• Performed Import and Export Letter of Credits.
• Met with employees annually for progress reviews and performance assessments.
• Collaborated with third party service provider on employees payroll matters.
• Collaborated with third party auditor for preparation of working papers, reports and supporting documents for yearly audit findings.
• Collaborated with Tax manager to comply with governing bodies and limit regulatory risks.

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Sourced vendors, built relationships, and negotiated prices.
• Achieved 20% cumulative reduction in cost of goods sold and participated in 'purchase price variance' project task.
• Established and maintained accurate records of purchases, pricing and payment terms.
• Generated reports on purchasing activities to support management decisions.
• Managed and maintained purchase orders and invoices.
• Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
• Analyzed sales and inventory data to determine purchasing needs and reorder points.
• Purchasing support extended to Asia Pacific region.
• Collaborated with sales team to identify and fulfill customer needs.
• Inventory management and control per business requirements.
• Participated in Suppliers development program , site survey and quality audit together with QA Manager.
• Set up Purchasing, Warehouse and Logistics operations in Shanghai China, Year 2000, an overseas assignment as Purchasing Manager role.
• Stationed in various Asia Trans pacific offices for the implementation of Scala system; Purchasing, Logistics workflow walk through and training.
• Participated in project assignments:

a) Leader of Employee Care Team : staffs welfare

b) Internal auditor for ISO compliance

c) PD Assessor Internal auditor

d) Scala Super user

e) Customer Care Team that ensure KPI are met

• Transferred to Trans-Pacific in Year 2006 to handle Project Task on APS (Advanced Planning and Scheduling system) one of SCM initiatives, comprise of:

a) Review functional requirements.

b) Collaborate with Sales, Purchasing, IT.

c) Conduct trainings in South East Asia region.

d) Conduct UAT (user acceptance test).

e) Data preparation and migration.

f) Organized Plan Schedule for module launch.

g) Conduct weekly review for Pre and Post launch.

• Collaborated with cross functional teams for ERP systems implementation -covering Finance, Sales, Purchasing, Logistics and Warehouse.