Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic
JOANNA SEET

JOANNA SEET

Senior Regional (APAC) Marketing Manager
Singapore,Singapore

Summary

With a strong acumen in luxury lifestyle, I am dedicated to effectively adding value to your organization. My expertise lies in transforming and grooming brands into strong 360 client-centric, creative, and engaging programs that lead to client loyalty and advocacy. Over 15 years, I have built a proven track record in launching new products, organizing high-end events, creating unique touchpoints, and developing relationships with high-net-worth clients. I am confident that my contributions will greatly contribute to your organization's success in brand power and executions.

Overview

19
19
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Senior Regional Marketing Manager, APAC

The Edrington Group
07.2023 - 12.2024

Launch and led The Macallan 200th Anniversary Big Bang Event in Asia

  • Reached more than 10 million PR impressions in APAC
  • Recruiting +205% New HNWIs vs 2023
  • Resulted in being the #1 Leading Single Malt Whiskey in APAC for The Macallan

Regional Marketing Manager & Acting Head of Marketing, China

The Edrington Group
06.2021 - 06.2023

The Macallan Litha

  • Successfully launched The Macallan Litha, a China exclusive product in Shanghai and Shenzhen
  • Led the project with PR and Trade launch in Shanghai on the 4th of August, achieving 208 million digital impressions in 2 weeks
  • Led a big bang consumer launch in Shenzhen on the 5th of September, achieving 3,000 new clients recruitment, engaging 160 key PR titles and HNWIs in 2 weeks

Regional Marketing Manager, APAC

The Edrington Group
05.2020 - 06.2023

The Macallan Brand Building Model

  • Elevate brand strategy built from insights to key activations delivering a growth in APAC Brand Power and up-lift in brand attribute scores of Pride and Reward, Quality, Progressive and Prestige

Retail Excellence – The Macallan APAC Branded Spaces

  • Champion in APAC supporting Regional Marketing Director and Global Head of Experiential Retail to build a business case and develop the strategy to pilot The Macallan co-owned flagship concepts, VIP spaces as well as Partner stores and Brand Halo corners

People Leader Responsibilities

  • Luxury Champion in APAC
  • Collaborates and engages with co-workers within the Regional team, Global and Local teams to build strong relationship and synergize for performance

Regional Brand Manager, SEA

The Edrington Group
08.2019 - 05.2020

Launch the first Experiential Boutique in Asia for The Macallan

  • Plan and lead the very first launch of The Macallan Experiential Boutique in Asia
  • Resulting in +300% New High Networth Clients in 1 month
  • Creating more than 1million PR awareness
  • Improved The Macallan Brand Equity result in Singapore to Rank #2

Assistant Marketing Manager

CHANEL PTE LTD
01.2014 - 08.2019

Increase in Ready to Wear Clients (most challenging product in CHANEL)

  • Three-fold increase of Ready to Wear (RTW) clients from 2014 to 2018
  • Hit the highest sales ($650K) since 2015 for the 2018 Autumn Winter Collection

Nurture and Groom the Elite (Top 2% of the database) Client Segments

  • Effectively identified potential clients to increase their frequency and spending
  • Build relationships and to link multi-category sales
  • Planned and personally accompanied clients on trips in the region and to Paris to develop their love and interest in the brand
  • Resulted in +20% Elite clients and +14% of their total turnover

Converting Fashion clients into High Jewelry Clients

  • Converted 1% Fashion client into a Chanel High Jewelry (more than S$250K per jewelry) client

Senior Marketing Executive

CHANEL PTE LTD
03.2011 - 12.2013

Marketing Executive

CHANEL PTE LTD
03.2008 - 02.2011

Senior Customer Service Executive

LOUIS VUITTON MOET HENNESSY (LVMH) SINGAPORE PTE LTD
10.2005 - 01.2007

Education

Bachelor of Arts (Hons) - Marketing Management

University of Northumbria, Newcastle Business School
Singapore
01.2006 - 01.2008

Level 2 - Wines

WSET (Wines And Spirits Education Trust)
Singapore
03.2023 - 03.2023

Level 2 - Spirits

WSET (Wines And Spirits Education Trust)
Singapore
05.2024 - 05.2024

Professional Certificate - Marketing

Chartered Institute of Marketing (CIM)
Singapore
02.2003 - 12.2003

Skills

Campaign Strategy Development

Accomplishments

The Macallan 200th Anniversary

  • Launched The Macallan 200th Anniversary large scale event in Shanghai, Singapore, Hongkong and Taiwan
  • Driving more than 10 million PR impressions in APAC
  • Recruiting +205% New HNWIs vs 2023
  • Driving The Macallan to being the #1 Leading Single Malt Whiskey in APAC

The Regional Marketing Manager for The Macallan in APAC in my 2 years secondment to China

  • Broke through China Brand Health Tracker from rank #7 to rank #5 (first time in the past 5 years)
  • Growth in brand power comes from a stronger salience and improvement in Meaningful, and Difference
  • To strengthen Meaningful and Difference, my decision to launch 3 key new products with 3 different creative events in 2 cities. This happened after the lock down in Shanghai and created huge impact in the industry.
  • Resulting in more than 5,000 “medium” segment clients recruitment and engaging more than 200 HNWIs in 6 months

The Macallan Litha

  • Successfully launched The Macallan Litha, a China exclusive product in Shanghai and Shenzhen
  • Led the project with PR and Trade launch in Shanghai on the 08/04/23, achieving 208 million digital impressions in 2 weeks
  • Led a big bang consumer launch in Shenzhen on the 09/05/23, achieving 3,000 new “medium” segment clients recruitment, engaging 160 key PR titles and HNWIs in 2 weeks

2019 11 Years in Chanel Key Achievements

  • Increase in Ready to Wear Clients (most challenging product in CHANEL)
  • Three-fold increase of Ready to Wear clients from 2014 to 2019
  • Successfully planned and executed collection launches with excellent client's feedback
  • Achieved a consistent 90% VIP attendance rate for all events when the industry average is at 75%
  • Hit the highest sales ($650K) in a single day, since 2015 for the 2018 Autumn Winter Collection
  • Nurture and Grooming the Elite (Top 2% of the database) Client Segments
  • Effectively identified potential clients to increase their frequency and spending
  • Invited this group of clients to commercial and non-commercial events to build relationships and to link multi-category sales
  • Planned and personally accompanied clients on trips in the region and to Paris to develop their love and interest in the brand
  • Resulted in +20% Elite clients and +14% of their total turnover
  • Converting Fashion clients into High Jewelry (HJ) Clients

Timeline

Level 2 - Spirits

WSET (Wines And Spirits Education Trust)
05.2024 - 05.2024

Senior Regional Marketing Manager, APAC

The Edrington Group
07.2023 - 12.2024

Level 2 - Wines

WSET (Wines And Spirits Education Trust)
03.2023 - 03.2023

Regional Marketing Manager & Acting Head of Marketing, China

The Edrington Group
06.2021 - 06.2023

Regional Marketing Manager, APAC

The Edrington Group
05.2020 - 06.2023

Regional Brand Manager, SEA

The Edrington Group
08.2019 - 05.2020

Assistant Marketing Manager

CHANEL PTE LTD
01.2014 - 08.2019

Senior Marketing Executive

CHANEL PTE LTD
03.2011 - 12.2013

Marketing Executive

CHANEL PTE LTD
03.2008 - 02.2011

Bachelor of Arts (Hons) - Marketing Management

University of Northumbria, Newcastle Business School
01.2006 - 01.2008

Senior Customer Service Executive

LOUIS VUITTON MOET HENNESSY (LVMH) SINGAPORE PTE LTD
10.2005 - 01.2007

Professional Certificate - Marketing

Chartered Institute of Marketing (CIM)
02.2003 - 12.2003
JOANNA SEETSenior Regional (APAC) Marketing Manager