An organize and creative with proven marketing skills and a desire to learn more. Experience working for a diverse group of organizations and clients. Gained expertise in handling social media marketing.
Overview
9
9
years of professional experience
Work History
LIVE STREAMER AND CAFE ASSISTANT
Two Bake Boys Pte Ltd
03.2023 - Current
Creating and delivering engaging live content on a regular schedule.
Interacting with viewers in real-time and responding to comments during live broadcasts
Building and maintaining an active social media presence to promote streams and engage with viewers
Host engaging and interactive live streams on TikTok, showcasing products, conducting Q&A sessions, and providing entertainment to viewers.
Ensuring a smooth streaming experience by troubleshooting and resolving technical issues
Developing a consistent personal brand to attract and retain viewers
Monitoring viewer behavior and feedback to improve the quality and relevance of content
Staying up-to-date with trends and updates related to streaming platforms and technologies
Adhering to platform-specific rules and regulations to maintain a positive streaming environment
Safeguarding personal and viewer information to protect privacy and security
Maintained high customer service standards at all times.
Preparation of food and beverages/Preparation of specialized coffee and other beverages.
SERVICE STAFF – MANAGEMENT TRAINEE INTERNSHIP
Tower Club Singapore – International Associate Clubs
07.2022 - 01.2023
Completing all assigned tasks and assisting with day-to-day operations
Observing and learning from experienced staff members
Gaining knowledge of company policies, protocols and processes
Taking detailed notes and liaising with Mangers, Supervisors and other senior staff
Fulfilling any requirements and meeting goals set out at the start of the traineeship
Following all company regulations, and health and safety codes
Preparing documents and updating records
Learning about conflict resolution and sitting in on disciplinary hearings
Travelling to different offices and participating in daily operations as required
MARKETING ASSISTANT
Toughgaz Trading and Rental Services
09.2019 - 11.2022
Develop marketing strategies aligned with the brand strategy
Act as the key liaison between product development and buyers
Maintain customer relationships for future purchases
Cultivate programs that ensure product sell in-store
Manage to increase sales of product and service
Building awareness about the product/brand
Grow a company’s market share
MARKETING ASSISTANT
Addessa Corporation
02.2021 - 11.2021
Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy
Act as the key liaison between product development and buyers
Communicate with clients and evaluate their needs
MANAGER
Bamboo Tavern Bar and Restaurant
02.2017 - 03.2019
Leading front-of-house and back-of-house teams
Handling team conflicts
Hiring and onboarding new employees
Ensuring and measuring guest satisfaction
Managed ordering food, supplies and beverages, as well as inventory control and auditing stockroom
Managing finances
Ensured local health and safety codes and restaurant safety to maintain security and assure policies are met
Guaranteed food quality and 100% customer satisfaction by auditing menu items and food service performance
Managing transactions with customers using cash registers
Issues receipts, refunds, change or tickets
Track transaction on balance sheet and report any discrepancies
FOOD ATTENDANT/CASHIER
Bamboo Tavern Bar and Restaurant
10.2016 - 01.2017
Greeting customers in a confident and professional way
Taking and serving orders and cleaning away used crockery, cutlery and glasses
Understanding all food and beverages items on the menu and be able to explain particular products to customers and offer personalized recommendations.
Maintaining the premises clean and tidy
Managing transactions with customers using cash registers
Collecting payments whether in cash or credit
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Bag, box or wrap packages
Education
Diploma - Business Sales and Management
Kingston International School Pte Ltd
01.2023
Bachelor of Secondary Education - Technology and Livelihood Education
Jose C. Feliciano College Foundation
Mabalacat, Pampanga
01.2019
Secondary - undefined
Christian Vision Academy
Magalang, Pampanga
01.2015
Skills
Operate effectively Microsoft Office tools namely word, power point and excel
Proficient in effectively communicating ideas and information to diverse audiences, both verbally and in writing
Skilled at building and maintaining positive relationships with colleagues, clients, and stakeholders
Proficient in managing time effectively to meet deadlines and prioritize tasks
Focused and committed to achieving specific objectives and outcomes, with a clear plan and strategy
Disclaimer
I hereby certify that the above information is all true and function with all the best of my knowledge and skills.
Timeline
LIVE STREAMER AND CAFE ASSISTANT
Two Bake Boys Pte Ltd
03.2023 - Current
SERVICE STAFF – MANAGEMENT TRAINEE INTERNSHIP
Tower Club Singapore – International Associate Clubs
07.2022 - 01.2023
MARKETING ASSISTANT
Addessa Corporation
02.2021 - 11.2021
MARKETING ASSISTANT
Toughgaz Trading and Rental Services
09.2019 - 11.2022
MANAGER
Bamboo Tavern Bar and Restaurant
02.2017 - 03.2019
FOOD ATTENDANT/CASHIER
Bamboo Tavern Bar and Restaurant
10.2016 - 01.2017
Bachelor of Secondary Education - Technology and Livelihood Education