Jiya Sheik
Scrum Master
Summary
- Results-driven Scrum Master with 2+ years of experience leading Agile teams to deliver high-quality software solutions. Skilled in facilitating sprint planning, daily stand-ups, and retrospectives to ensure on-time and on-budget project delivery. Certified Scrum Master (CSM) with a proven track record of fostering collaboration, communication, and continuous improvement within cross-functional teams.
- Software Engineer having 10+ years of software development and support in managing, designing and development experience, technical support for various applications and strong in .NET Framework, VB.NET, C#.NET, ASP.NET, XML Web services, WCF, Web API, .NET Core, AWS Services, Lambda, DynamoDB, RDS, S3, API gateway, ReactJS, Java Script, jQuery, SQL Server.
- Good experience in developing the Web/Windows applications based on Software Development Life Cycle.
- Good experience in developing enterprise applications with requirements analysis, design, implementation & production support/maintenance.
- Strong Experience in OOPS, RDBMS concepts.
- Worked extensively with Data Adapter, Dataset, Data reader as part of ADO.NET to access and update database.
- Deep understanding of technology with focus on delivering business solutions.
- Creating & maintaining web content management system (WCMS) using Kentico12.
- Automate periodic reporting using blue prism (RPA)
- Assist in the management of incidents, requests, and problems in line with ITIL Remedy support.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Scrum Master
Synapxe
11.2022 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Led sprint reviews and planning meetings to promote full team engagement.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
- Worked to provide continuous improvement for product development lifecycle.
- Generated reports for IT project progress and performance.
Lead Engineer
Synapxe
12.2020 - 10.2022
- HealthHub is the national population enablement platform for digital health that can be conveniently accessed by Singapore residents via the online portal or mobile application to view evidence-based health and wellness information, access health records for self and loved ones, and perform transactions across public healthcare clusters such as appointments, bill payments, and refilling of medication.
- Worked in an Agile team of .NET developers for a fast-paced software development firm.
- Led the development of complex web applications using the .NET framework, C#, and ASP.NET.
- Architected and implemented RESTful APIs to support scalable web applications.
- Designed, tested, and debugged applications using .NET Core and C#.
- Engineered RESTful API interfaces that enhanced scalability and maintainability of the platform.
- Conceptualized and rolled out cloud-native applications using AWS Lambda and S3 services.
- Spearheaded a team of 5 developers, fostering an agile culture that reduced the client's time-to-market.
- Managed and mentored a team of developers, ensuring best practices and coding standards.
- Active part in the Development and Unit Testing.
- Responsible for bug fixing and enhancement of the project.
- Mentored junior engineers, contributing to their professional growth and overall team productivity.
- Documented and developed engineering procedures and processes.
- Led a team of engineers to deliver high-quality products on time and within budget constraints.
- Championed continuous improvement initiatives within the engineering department, fostering a culture of innovation and collaboration.
- Received and prioritized service requests to optimize resources.
Senior Developer
NTUC Income
12.2016 - 11.2020
- The Procurement System provides business users with the ability to create the Purchase Request/Order. The modules involved in the system are User, User Admin, Approval, Supplier, and Reporting modules. Statuses involved in the PR/PO modules are Order Created, Order Approved, Invite Supplier, Recommend Supplier, Award Recommend, and Award Approved/Rejected. The user will be able to create and view the PR. User Admin will be able to view, modify, and recommend the Supplier for the PO. The approval module will involve 2 levels of approval, and the module will be named the Procurement To-Do module. In this module, the approver can approve or reject the PO, and the Supplier module will maintain the list of suppliers. There will be a reporting module that will have all the reports used for auditing purposes.
- Develop technical documentation to define the system components, development environment, and implementation.
- Involved in requirement gathering, analysis, planning, and estimation.
- Experience in process engineering. This includes process design, process development, testing, and process deployment to Business as Usual.
- Responsible for maintenance of applications with technologies such as .NET, MVC, C#, SQL Server, jQuery, HTML5, and JavaScript.
- Involved in coordination and interaction with users weekly regarding the development and enhancement of the project.
- Collaborate with the QA team to define test cases, metrics, and resolve questions about test results.
- Developed an entity framework model and made LINQ queries to connect to the database.
- Providing Level Two support for software applications in the area of responsibility.
- Designed and created database objects, such as stored procedures, packages, functions, triggers, and indexes.
- Prepare estimates of effort and duration for development tasks and activities.
Senior Developer
ADP Solutions
08.2013 - 10.2016
- One HR.Net mainly focuses on the payroll process for an organization. It comprises information about employees' education details, job details, asset modules, fleet modules, expenses modules, and their personal details. Using inner functionalities like Business Rules (BRs), Workflows (WF), we achieved the entire behavior of the Product. Using Multi-Country Architecture (MCA), we designed the basic models in the Baseline component. Depending on the countries, we override the functionalities from the baseline.
- Worked extensively on ASP.NET Entity Framework using C#, WCF, and Visual Studio 2012.
- Involved in requirement gathering, analysis, planning, and estimation.
- Involved in application development, unit testing, debugging, and troubleshooting of the application.
- Developed Data Access and Business Logic layer, including Web Services, for the Business Logic layer.
- Modified applications according to the user's requirements.
- Involved in creating WCF interface.
- Provided production support to resolve real-time customer issues.
Software Engineer
Sun Soft Solutions
12.2011 - 07.2013
- HRIS reengineering project, maintain all the details of employees in the organization. It must be easily customizable and delivered as per the requirements of different customers. All the details are maintained in a central repository so that all the details are available to everyone in the organization. But the amount of information visible is distinguished using their privileges for HRIS application. The power user can configure the group to which an employee belongs. The groups can be MD, senior management group, HR administrator, HR user, manager, APL, and user. All these can be customized based on the requirements of the client. There are options for creating groups, each having specific privileges.
- Worked extensively on ASP.NET 3.5 using C#, JavaScript, and Visual Studio 2008.
- Developed the SDLC Project life cycle.
- Analyzed and designed the table schema.
- Worked on exporting reports to Excel from Grid views.
- Used Validation Controls in ASP.NET for validating front-end form.
- Involved in creation of UI design using WPF.
- Worked on Cascading Style Sheets in the design of pages.
- Created Silverlight business applications with Rich Internet Application services for data access.
- Developed the forms with AJAX technology for loading heavy data quickly.
- Created WCF service interfaces hosted in IIS Server.
- Developed stored procedures and views in SQL Server.
Education
BE (CSE) -
Kanchi Pallavan College of Engineering
Skills
Visual Studio 22, EO Designer, Sagent Dataflow, Kentico 11, Blue Prism (RPA)
MS SQL Server 2016, MySQL, ORACLE
C#NET, ASPNET, XML Web services, WCF, Web API, NET Core, AWS Services, Lambda, DynamoDB, RDS, S3, API gateway,
Html, ReactJS, Java Script, jQuery, SQL Server
TFS, GitHub
Software Development Lifecycle
User Story Creation
Meeting facilitation
Technical understanding
Requirements Gathering
Backlog Grooming
Scrum Methodology
Problem-Solving
Status Reporting
Agile Best Practices
Project Management
Sprint Planning
Stakeholder Management
Web development technologies
Task Prioritization
Certification
Certified RPA (Bule prism) developer
Permanentaddress
Block 226B, Punggol Way, 822266
Projectsdetails
- 1, Synapxe, NUHS is the national population enablement platform for digital health that can be conveniently accessed by Singapore residents via the online portal or mobile application to View evidence-based health and wellness information, Access health records for self and loved ones, and Perform transactions across public healthcare clusters such as appointments, bill payments and refilling of medication., C#, ASP.NET, MVC, Entity Framework, .NET Core, AWS Services, DynamoDB, RDS, S3, API gateway, ReactJS, Java Script, JQuery, SQL Server, Unit Testing, Visual Studio, Azure DevOps, Agile/Scrum, Worked in an Agile team of .NET developers for a fast-paced software development firm. Led the development of complex web applications using .NET framework, C#, and ASP.NET. Architected and implemented RESTful APIs to support scalable web applications. Designed, tested, and debugged applications using .NET Core and C#. Engineered RESTful API interfaces that enhanced scalability and maintainability of the platform. Conceptualized and rolled out cloud-native applications using AWS Lambda and S3 services. Spearheaded a team of 5 developers, fostering an agile culture that reduced client's time-to-market. Managed and mentored a team of developers, ensuring best practices and coding standards. Active part in the Development and Unit Testing. Responsible for bug fixing and Enhancement of the project.
- 2, Synapxe, HealthHub is the national population enablement platform for digital health that can be conveniently accessed by Singapore residents via the online portal or mobile application to View evidence-based health and wellness information, Access health records for self and loved ones, and Perform transactions across public healthcare clusters such as appointments, bill payments and refilling of medication., C#, ASP.NET, MVC, Entity Framework, .NET Core, AWS Services, DynamoDB, RDS, S3, API gateway, ReactJS, Java Script, JQuery, SQL Server, Unit Testing, Visual Studio, Azure DevOps, Agile/Scrum, Worked in an Agile team of .NET developers for a fast-paced software development firm. Led the development of complex web applications using .NET framework, C#, and ASP.NET. Architected and implemented RESTful APIs to support scalable web applications. Designed, tested, and debugged applications using .NET Core and C#. Engineered RESTful API interfaces that enhanced scalability and maintainability of the platform. Conceptualized and rolled out cloud-native applications using AWS Lambda and S3 services. Spearheaded a team of 5 developers, fostering an agile culture that reduced client's time-to-market. Managed and mentored a team of developers, ensuring best practices and coding standards. Active part in the Development and Unit Testing. Responsible for bug fixing and Enhancement of the project.
- 3, NTUC Income, Procurement System provides business users to create the Purchase Request/Order and the modules involved in the system are User, User Admin, Approval, Supplier and Reporting modules. Statuses involved in the PR/PO modules are Order Created, Order Approved, Invite Supplier, Recommend Supplier, Award Recommend and Award Approved/Rejected. User will able to create the PR and view the PR. User Admin will be able to view, modify and Recommend the Supplier for the PO. Approval module will involve 2 levels of approval and the module will be named as Procurement To Do module in which the approver can approve/reject the PO and the Supplier module will maintain the list of suppliers. There will be reporting module which will have all the reports which will be used for auditing purpose., C#, ASP.NET, Entity Framework, JQUERY, AJAX, TFS, WCF and SQL Server, Develop technical documentation to define the system components, development environment and implementation. Involved in requirement gathering, analysis, planning, and estimation. Experience in process engineering, this includes process design, process development, testing, and process deployment to Business as Usual. Responsible for maintenance of applications with technologies such as .NET C#/SQL Server/jQuery/HTML5/JavaScript. Involved in Coordination and interaction with Users weekly regarding the development and enhancement of the project. Collaborate with QA team to define test cases, metrics, and resolve questions about test result. Developed an entity framework model and made LINQ queries to connect to the database. Providing Level Two support for software applications in the area of responsibility. Designed and created database objects such as stored procedures, packages, functions, triggers and indexes. Prepare estimates of effort and duration for development tasks and activities.
- 4, NTUC Income, To Automate the SFTP reports to users and Internal teams, The main objective of this system is to improve operation efficiency for the Reports on Day-to-Day activities. development and testing support and follow implementation of standards and best practices in alignment with our architecture pattern Ongoing contribution to the automation Practices and Frameworks to drive a culture of continuous improvement Work across the organization to provide business process., C# .NET, VB Script, Blue Prism and SQL Server, Define and design end to end project plans with various execution teams. Involved in different phases of SDLC in various projects. Designed RPA structure and team along with production support. Implemented End to End RPA using Blue Prism. Experienced in Designing solution, Implementing Blue Prism (Connectors, VBO, ACI, process studio, control room and system manager) work to update the provider directory from excel. Working closely with the individual project team to gather project status, establish a dashboard to track project progress, and check the automation state at all stages of RPA lifecycle. Work with various teams to prioritize and troubleshoot problems.
- 5, NTUC Income, Directory application is an intranet application in which the staff can search the staff information based on User ID or name. Admin User can be able to maintain the list of Department Contact number and upload the photo for specific staff. There is also a mobile directory which displays a list of main contact of Hand Phone numbers for each department and there is department directory which allows selected officer to retrieve a list of staff based on some specific criteria. This application also allows Admin User to create a new staff when a staff is on boarded to the company., C#, ASP.NET, Entity Framework, JQUERY, AJAX, TFS, WCF and SQL Server, Develop technical documentation to define the system components, development environment and implementation. Involved in requirement gathering, analysis, planning and estimation. Developed an entity framework model and made LINQ queries to connect to the database. Responsible for maintenance of applications with technologies such as .NET C#/SQL Server/jQuery/HTML5/JavaScript. Involved in Coordination and interaction with Users weekly regarding the development and enhancement of the project. Collaborate with QA team to define test cases, metrics, and resolve questions about test result. Providing Level Two support for software applications in the area of responsibility. Prepare estimates of effort and duration for development tasks and activities. Involved in Enhancement and Bug Fix of the application. Designed and created database objects such as stored procedures, packages, functions, triggers and indexes.
- 6, NTUC Income, Ecard is an intranet web-based application developed to send the greetings to friends and colleagues during festival season. The user will receive an email notification with username once the administrator registered the user details. Then the user can send the greetings to friends and colleagues., C#, ASP.NET, ADO.NET, Entity Framework, AJAX, JAVA SCRIPT, JQUERY, SQL SERVER 2008 and Team Foundation Server, Worked extensively on ASP.NET using C#, JavaScript, JQUERY, Entity Framework, LINQ and Visual Studio 2010. Active part in the Development and Testing phases of SDLC. Implemented WPF in creating custom controls, 3D graphics. Used AJAX Library, CSS, JavaScript and various web controls to present data to users in a much comfortable environment. Used ASP.NET AJAX Toolkit controls like Script Manager, Update Panel and Timer in some web pages. Responsible for bug fixing and Enhancement of the project. Involved in Portal GUI design using Master page, Login control, Site map, Microsoft menu Control and client-side validation is done by Ajax validation extenders. Validating all the User’s Inputs through Java Scripts. Written Stored Procedures designed Tables using SQL Server 2008.
- 7, ADP Solutions Private Ltd, One HR.Net mainly focuses on Payroll Process for an Organizations .It comprises information about Employee’s Education Details, Job Details, Asset Modules, Fleet Modules, Expenses modules and their Personal Details. Using inner functionalities like Business Rules (BR’s), Workflows (WF) we achieved the entire behavior of the Product. Using Multi-Country-Architecture (MCA) we designed the basic models in the Baseline component. Depend upon the Countries we override the Functionalities from the Baseline., C#, ASP.NET, Entity Framework 5.0, AJAX, Microsoft TFS and SQL Server 2012, Worked extensively on ASP.NET Entity Framework using C#, WCF and Visual Studio 2012. Involved in requirement gathering, analysis, planning and estimation. Involved in application development, Unit testing, Debugging and troubleshooting of the application. Developed Data Access and Business Logic layer including Web Services for the Business Logic layer. Modified applications according to the user’s requirements. Involved in Creating WCF interface. Provided Production Support to resolve real time customer issues.
- 8, Sun Soft Solutions Private Ltd, HRIS reengineering project, maintain all the details of employees in the organization. It must be easily customizable and delivered as per the requirements of different customers. All the details are maintained in a central repository so that all the details are available to everyone in the organization. But the amount of information visible is distinguished using their privileges for HRIS application. The power user can configure the group to which an employee belongs. The groups can be MD, senior management group, HR administrator, HR user, manager, APL and user. All these can be customized based on the requirements of the client. There are options for creating groups, each having specific privileges., C#, ASP.NET, ADO.NET, JAVA SCRIPT, SQL SERVER 2008, Worked extensively on ASP.NET 3.5 using C#, JavaScript and Visual Studio 2008. Developed the SDLC Project life cycle. Analyzed and designed the table schema. Worked on exporting reports to Excel from Grid views. Used Validation Controls in ASP.NET for validating Front-end form. Involved in creation of UI design using WPF. Worked on Cascading Style Sheets in design of pages. Created Silver light business applications with Rich Internet Application services for data access. Developed the forms with AJAX technology for loading heavy data quickly. Created WCF service interfaces hosted in IIS Server. Developed stored procedures and views in SQL SERVER
Nationalitystatus
Singaporean
Personal Information
- Date of Birth: 06/22/1987
- Gender: Male
- Nationality: Singaporean
- Marital Status: Married
Disclaimer
I hereby declare that all the information given by me in this resume are true and correct to the best of my knowledge and belief.
Timeline
Scrum Master
Synapxe
11.2022 - Current
Lead Engineer
Synapxe
12.2020 - 10.2022
Senior Developer
NTUC Income
12.2016 - 11.2020
Senior Developer
ADP Solutions
08.2013 - 10.2016
Software Engineer
Sun Soft Solutions
12.2011 - 07.2013
BE (CSE) -
Kanchi Pallavan College of Engineering