Overview
Work History
Education
Skills
Timeline
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Jisheng Zhang

Overview

4
4
years of professional experience

Work History

Restaurant Manager

XIAN YU GANG
12.2023 - Current


  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Identify areas of improvement and for smoother workflow, which improves efficiency, for instance, the time taken for a soup base has been reduced by 5-10 minutes.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant, gained 20 Google reviews in a day.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Improved overall customer satisfaction by implementing new service standards.
  • Led a total of 4 kitchen staffs and 3 service staffs.
  • Verified prepared food met standards for quality and quantity before serving to customers. Oversaw food preparation and monitored safety protocols.
  • Learned and adapted quickly to new technology and software applications like EPOS, curated the online menu and took pictures to e used on the menu.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Collaborated with the executive chef on menu development, adding in specific dishes that is aligns with the concept of the Yunnan Restaurant.

Assistant Badminton Coach

Neo Sheng Xiong
02.2020 - Current
  • Offered constructive feedback to clients to help reach goals.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Researched latest industry trends and developments to keep abreast of best practices.


Cafe Worker

Ciel Patisserie
03.2023 - 04.2023
  • Maintained clean and attractive product displays to entice customer purchases.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Trained new cafe workers in sales, customer service, and safety.

Pastry Chef Intern

Ciel Patisserie
01.2023 - 03.2023
  • Operated ovens and bakery equipment to prepared 6 types of pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Cut and shaped dough for pies, rolls and other pastries.
  • Managed display cases to verify freshness and attractiveness of products.

Boba Barista

Teafolia
11.2019 - 02.2020
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Followed exact recipes for mixing and preparing beverage.
  • Trained new employees, sharing knowledge and expertise of milk teas and fruit teas


Education

High School Diploma -

ANDERSON SERANGOON JUNIOR COLLEGE
Singapore
10.2022

O LEVELS

XINMIN SECONDARY SCHOOL
11 Hougang Ave 8, Singapore 538789
09.2020

Skills

  • Team Leadership
  • Teamwork and Cooperation
  • Problem-Solving
  • Inventory Management
  • Kitchen staff coordination
  • Menu development
  • Pastry Knowledge
  • Food Safety
  • High Endurance
  • Student Advising

Timeline

Restaurant Manager

XIAN YU GANG
12.2023 - Current

Cafe Worker

Ciel Patisserie
03.2023 - 04.2023

Pastry Chef Intern

Ciel Patisserie
01.2023 - 03.2023

Assistant Badminton Coach

Neo Sheng Xiong
02.2020 - Current

Boba Barista

Teafolia
11.2019 - 02.2020

High School Diploma -

ANDERSON SERANGOON JUNIOR COLLEGE

O LEVELS

XINMIN SECONDARY SCHOOL

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