Jinxin Su
Singapore
Summary
To build a career in an organization that allows an employer to grow with the company. To contribute to the company and have the opportunity to optimize ones full potential tapping on current experience and knowledge of growing businesses.
Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
19
19
years of professional experience
Work History
Sales Manager
Hexcy Technology Pte Ltd
03.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Managed accounts to retain existing relationships and grow share of business.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Sales Manager
Capio Technologies Pte Ltd
08.2015 - 08.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Senior Client Manager
Whizz-Work Pte Ltd
01.2014 - 07.2015
- Meet planned sales quota of account management via strategic accounts planning
- Develop and grow market share for identified strategic accounts
- Increase sales to current clientele base and acquire new business
- Ensure total customer satisfaction by maintaining good service to customers
- Quota Achieve:
- Jan2014 – Dec2014: Quota: Revenue6 million and GP $621,600 (achieve92%)
- Jan2015 – June2015: Quota: Revenue4 million and GP $337,680 (achieve80%)
Client Manager
Whizz-Work Pte Ltd
01.2012 - 12.2013
- Meet planned sales quota of account management via strategic accounts planning
- Develop and grow market share for identified strategic accounts
- Increase sales to current clientele base and acquire new business
- Ensure total customer satisfaction by maintaining good service to customers
- Quota Achieve:
- Jan2012 – Dec2012: Quota: Revenue4 million and GP $390,000 (achieve90%)
- Jan2013 – Dec2013: Quota: Revenue5 million and GP $471,552 (Achieve:115%)
Business Development Manager
Granton Singapore Pte Ltd
07.2007 - 11.2011
- Engage new clients to enhance their business
- Provides end to end process flow on mechanics and promotions
- Liaising and working with graphic designers to ensure quality design and finish
- Build relations to ensure continuity of business
- Follow up with existing clients to grow future business
- Propose new ideas or creative to penetrate new business
- Planning and coordinating of events / roadshows timetable / schedules for Beyond Beauty, Mary Chia, Body Contours, Sizzler, Amici Italian Restaurant
- Ensure completeness and efficiency of events setup
- Organisation of internal company events and meetings at Orchard parade hotel & Shangri La Rasa Sentosa, company retreats
- Reason of leaving: Career advancement
Business Development Executive
PSE Safety & Industrial Services
01.2006 - 05.2007
- Make cold calls
- Visit construction sites, shipyards and offices
- Visiting existing customer
- Introduce of company safety products
- Purchasing Orders
- Weekly Sales Report
- Reasons of leaving: Career advancement
Education
Diploma - Marketing
BMC International College
Singapore08-2017
Office Skills
Clementi ITE
11.2003
‘N’ Level
Anderson Secondary School
12.2002
PSLE
Li Hua Primary School
12.1998
Skills
- Relationship building
- Goals and performance
- Sales expertise
- Client relationship management
- Sales operation
- B to B sales
- Vendor management
References
Upon request.
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Sales Manager
Hexcy Technology Pte Ltd
03.2018 - Current
Sales Manager
Capio Technologies Pte Ltd
08.2015 - 08.2017
Senior Client Manager
Whizz-Work Pte Ltd
01.2014 - 07.2015
Client Manager
Whizz-Work Pte Ltd
01.2012 - 12.2013
Business Development Manager
Granton Singapore Pte Ltd
07.2007 - 11.2011
Business Development Executive
PSE Safety & Industrial Services
01.2006 - 05.2007
Office Skills
Clementi ITE
PSLE
Li Hua Primary School
Diploma - Marketing
BMC International College
‘N’ Level
Anderson Secondary School
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