Jinnuo Zhang
Overview
4
4
years of professional experience
Work History
Administration Manager
Lezhongda Consultancy
09.2020 - Current
- Plan teaching calendar and allocate schedule to each teacher based on students’ needs.
- Coordinate distribution and collection of course plans and worksheets to teachers before and after class, and make timely adjustments or changes as needed
- Develop and supervise the completion of study plan for 215 students in 2023
- Participate in the recruitment and hiring of teaching and administrative staff. Provide training programs for staff and ensure they are updated on policies and procedures.
- Analyze performance metrics and key performance indicators to assess the success of tuition center.
Operations Specialist
Addin
04.2020 - 09.2020
- Creating official website product promotional pages and making image adjustments and enhancements as necessary. Performed over 50 product pages for the online shopping website.
- Data analysis and reporting: Collecting, analyzing relevant data(such as feedback from websites and live chat), and preparing reports to support business decisions.
- Maintaining customer relations（including suppliers）: Actively engaging with customers, establishing good customer relationships, paying attention to customer feedback, and promptly relaying issues to relevant departments.
- Sales support: Assisting customers through purchase process, providing product information, and offering post-sales support.
Education
Diploma In Interior Design - Interior Design
LASALLE College of The Arts
Singapore08.2020
Pearson BTEC Level 3 Diploma In Business - Business
SSTC Institute
Singapore11.2017
Skills
- Word
- Excel
- Powerpoint
- Publisher
- Adobe Photoshop
- AutoCAD
- SketchUp
- Canva
- Salesforce
Languages
Chinese (Mandarin)
English
Social Media
- Xiaohongshu
- TikTok
Timeline
Administration Manager
Lezhongda Consultancy
09.2020 - Current
Operations Specialist
Addin
04.2020 - 09.2020
Diploma In Interior Design - Interior Design
LASALLE College of The Arts
Pearson BTEC Level 3 Diploma In Business - Business
SSTC Institute
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