Jinlin Li
Summary
Motivated and adaptable individual with diverse experience as a lifeguard, food & beverage crew, and sales promoter. Skilled in customer service, safety awareness, and teamwork, with the ability to quickly learn new tasks and deliver work of high quality. Reliable, hardworking, and eager to contribute positively in any role while continuing to develop professional skills.
Overview
2
2
years of professional experience
Work History
Lifeguard
Resorts World Sentosa
03.2024 - Current
- experienced in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around water.
- Provided friendly customer service to guests and addressed concerns.
Email Support Representative
Singapore Airshow
01.2024 - 01.2024
- Enhanced customer satisfaction by promptly addressing and resolving email inquiries.
Sales Promoter
NTUC Fairprice
01.2024 - 01.2024
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques
Retail Worker
Clarks Shoes
12.2023 - 01.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
F&B Server
PUTIEN
11.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Diploma - Aeronautical & Aerospace Engineering
Nanyang Polytechnic
Singapore03-2027
Skills
- Patience and empathy
- Strong communication skills
- Team collaboration
- Teamwork
- Customer service
- Reliability and punctuality
Languages
English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Timeline
Lifeguard
Resorts World Sentosa
03.2024 - Current
Email Support Representative
Singapore Airshow
01.2024 - 01.2024
Sales Promoter
NTUC Fairprice
01.2024 - 01.2024
Retail Worker
Clarks Shoes
12.2023 - 01.2024
F&B Server
PUTIEN
11.2023 - 12.2023
Diploma - Aeronautical & Aerospace Engineering
Nanyang Polytechnic
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