Jing Yong Chng
Summary
I am a passionate and experienced individual with individual track records as well as functional skills to manage a team effectively, proven by the achievements and awards received over the years. Highly adaptable and flexible, able to switch between tasks easily and prioritize workload effectively. A task driven, enthusiastic, hardworking and committed individual with excellent interpersonal and customer-oriented skills and am eager to be challenged in order to grow and expand on the skillset gained throughout the years. Demonstrates a positive, willing to learn, can-do attitude and a strong work ethic, always striving to exceed expectations. Overall, a dedicated and reliable team player who is committed to achieve success in all endeavors.
Overview
12
12
years of professional experience
Work History
Assistant Vice-President, Business Development
OCBC Bank Singapore
2017.06 - Current
- Effectively manage team of sales specialists to oversee their activities and exceed team target
- Accurately profiling customers’ needs, promote and customize packages and cross-selling of various instruments to drive and exceed sales target
- Responsible for managing customer expectations in delivering superior levels of service
- Effectively build and manage long term relationship with different stakeholders such as private bankers, real estate agents, brokers, lawyers and developers
- Enabling business growth whilst effectively balancing risk awareness and performing AML, CFT and KYC assessment
- Effectively liaising with internal business units such as senior management, credit and product teams on policies and product pricing matters
- Able to execute tasks under stress, tight timeline and has high level of multi-tasking skills
- Effectively address and manage external complaints
- Conducting of agency presentations/trainings
- Officially appointed as Consumer Secured Lending department trainer by OCBC Bank to effectively plan training program and guide/train new management trainees
- Achievements and Awards:
- EXSA Star Award 2022, 2021, 2020, 2019 & 2018 (A national award that recognizes individuals who have delivered top quality service)
- OCBC Chairman Award 2019 (Awarded by Mr Ooi Sang Kuang that recognizes Top 1% of OCBC employees achieving overall KPI and service standards)
- Awarded Top Sales Manager Award 2018
Executive Financial Consultant
Prudential Assurance (S) Pte Ltd
2015.04 - 2017.06
- Providing professional advices to clients in their life and wealth planning process
- Overseeing of clients’ insurance plans and wealth portfolios
- Evaluating and recommending risk management strategies that fit clients’ risk profiles, handling and tracking of clients’ policy renewals and claims
- Monitoring of funds’ performance and provide regular updates
Business Development Manager
Esco Micro Pte Ltd
2012.11 - 2015.04
- Tasked with leading and executing global planning of target market and developing of key account strategy - Conducting research to identify new markets and customer needs - Managing and reviewing existing global distribution channels, especially Europe Region - Conducting end user seminars and exhibitions globally to enhance company branding - Conducting business meetings and maintaining close relationship with global distributors - Responsible for leading product team in sourcing and developing of new product lines - Tasked as Project Manager for following projects:
- Setting up of BSC Class II laboratory facilities for SGH Academia
- Setting up of full laboratory facilities for NTU Lee Kong Chian School of Medicine (Novena)
Research Project Officer
Temasek Polytechnic
2011.04 - 2012.11
- Working on proteomics research projects involving protein profiling of TCM and proteomics analysis of bacteria strains - Involved in conducting lectures and teaching of practical lessons for students pursuing Diploma of
- Biotechnology - Involved in supervising and teaching students doing their Final Year Project - Achievements:
- Presented 2 research project posters at international conference (AOHUPO 6th Congress @ Beijing) as first author: Identification of Signature Peptides for the Detection of Antler Velvet in Chinese Proprietary
- Medicine Identification of Signature Peptides for the Authentication of cornu Saigae tatarica
Education
Bachelor of Science (Hon) - Marketing
United College Dublin, National University of Ireland
2015
Diploma - Biotechnology
Temasek Polytechnic
2009
Skills
- Revenue and Profit Maximization
- Sales Expertise
- Client Consultations
- Product and Service Sales
- Customer Service
- Strategic Partnership
- Developing Partnerships
- Customer Engagement Strategies
- Training and Development
- Coaching and Mentoring
- Negotiation
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Assistant Vice-President, Business Development
OCBC Bank Singapore
2017.06 - Current
Executive Financial Consultant
Prudential Assurance (S) Pte Ltd
2015.04 - 2017.06
Business Development Manager
Esco Micro Pte Ltd
2012.11 - 2015.04
Research Project Officer
Temasek Polytechnic
2011.04 - 2012.11
Bachelor of Science (Hon) - Marketing
United College Dublin, National University of Ireland
Diploma - Biotechnology
Temasek Polytechnic
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