Microsoft excel
JING WEN PHUAN
Summary
Trustworthy and dedicated Brand ambassador with 1 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Cashier
Sunbo Chicken Rice
04.2024 - Current
- Worked with floor team and managers to meet wide range of customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Assisted customers with returns, refunds and resolving transaction issues.
Brand Ambassador
ABT PTE LTD
05.2023 - 02.2024
- Showed understanding of customer's personal style and preferences when offering gym memberships advice.
- Worked with team to achieve sales goals for the gym.
- Increased brand awareness through social media like instagram, facebook etc, and Pre sale roadshows.
- Increased sales by effectively communicating with potential prospects.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each sales period.
- Maintained knowledge of current promotions and product features.
- Set up and broke down promotional booths and tents and talked to potential prospects for sing ups.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Strengthened relationships with members and non-members by providing exceptional support, education, and communication on products and promotions.
- Maintained clean, organized and professional work environment.
- Tip Top customer service
Kitchen Assistant
Famous Amos
03.2023 - 04.2023
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Monitored food temperatures and quality throughout shifts.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Brand Ambassador
Anytime Fitness ( Marsiling CC )
02.2022 - 06.2022
- Showed understanding of customer's personal style and preferences when offering gym memberships advice.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
- Worked with team to achieve sales goals for gym memberships & membership retentions.
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
- Planned future sampling opportunities and special events.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Maintained knowledge of current promotions and product features.
- Set up and broke down promotional booths and tents and talked to potential customers for successful sign ups.
Ambulance Attendant
LENTOR PTE LTD
08.2021 - 01.2022
- Accepted daily patient transport assignments.
- Restrained violent or non-compliant patients in emergency situations.
- Conducted thorough equipment checks before each shift, guaranteeing proper functioning of essential tools.
Security Officer
Certis CISCO Recruitment Centre Paya Lebar
05.2018 - 03.2020
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
No Degree - Primary School
Damai Primary School
Singapore 05.2001 -
Skills
Bank Deposits
Drawer balancing
Effective Communication
Order Packaging
Product Knowledge
Point of Sale Software
Professionalism and Courtesy
Cash Register Operations
Proficient in [Software]
Written and verbal communication
Team Leadership
Cleaning and sanitizing
Additional Information
Hello!
My name is Jing Wen aka Rainey, Nurul Aini.
I am a chinese - muslim, and also Currently obtaining my Fundementals of early childhood at KLC International Institution.
Software
Microsoft word
Microsoft powerpoint
Canva
Chat GPT
Certification
WPLN
Interests
I love kids, and I love to see them grow and nature them!
I spend my me time by heading to the gym!
Timeline
Cashier
Sunbo Chicken Rice
04.2024 - Current
WPLN
04-2024
Brand Ambassador
ABT PTE LTD
05.2023 - 02.2024
Kitchen Assistant
Famous Amos
03.2023 - 04.2023
Brand Ambassador
Anytime Fitness ( Marsiling CC )
02.2022 - 06.2022
Ambulance Attendant
LENTOR PTE LTD
08.2021 - 01.2022
Security Officer
Certis CISCO Recruitment Centre Paya Lebar
05.2018 - 03.2020
No Degree - Primary School
Damai Primary School
05.2001 -