Jing Ting Ong
Summary
Experienced with strategic leadership, harnessing deep understanding of market dynamics to drive organizational success. Utilizes analytical thinking and vision to develop and implement growth strategies. Track record of fostering innovation and leading high-impact teams to achieve business objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinic Assistant
CCK Family Clinic
Singapore
08.2024 - Current
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously while maintaining high-quality results across all areas of responsibility within the clinic setting.
CEO
House of Hues
Singapore
10.2023 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Pioneered company’s growth through effective social media marketing, with a total of over 300,000 views and 21,800 likes on the company’s TikTok account.
- Represented the company in several publications including two Straits Times article and an 5-mins interview on “Hello Singapore”, a national TV program.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Past partnerships include Uniqlo, Wework, NTUC, Equinix, Amazon Web Services, DBS, Johnsons Control, Assisi Hospice, Metro, and more.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
Service Crew
Guzman Y Gomez
Singapore
10.2023 - 06.2024
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Service Crew
Surrey Hills Grocer
Singapore
01.2022 - 09.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
Administrative Assistant
DKSH
Singapore
02.2022 - 03.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Diploma - Business Administration
Singapore Polytechnic
SingaporeSkills
- Critical thinking
- Problem-solving
- Teamwork and collaboration
- Attention to detail
Certification
- Asia Ready Exposure Programme, National Youth Council Singapore
- Entreconference Programme, Reactor School
- Microsoft Office Specialist: Excel Associate (Office 2019)
- Introduction to Python, Datacamp
- Intermediate Python, Datacamp
- Data Manipulation with Pandas, Datacamp
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Korean
Beginner (A1)
Timeline
Clinic Assistant
CCK Family Clinic
08.2024 - Current
CEO
House of Hues
10.2023 - Current
Service Crew
Guzman Y Gomez
10.2023 - 06.2024
Administrative Assistant
DKSH
02.2022 - 03.2022
Service Crew
Surrey Hills Grocer
01.2022 - 09.2022
Diploma - Business Administration
Singapore Polytechnic