JING JIE SAW
Summary
Proven track record in customer satisfaction and multitasking, honed at a bustling family business. Excelled in high-volume environments, enhancing guest experiences and managing financial responsibilities with precision. Skilled in Python, HTML, CSS, PHP, and MySQL, demonstrating a unique blend of technical and interpersonal abilities. Familiar with Adobe XD Software and WordPress. Named to the ITE Director’s List for academic excellence. Actively involved in volunteering and mentoring, with a passion for technology and helping the community.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Bartender
Family Business
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waiter
Family Business
01.2022 - 01.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Information Technology
Institute of Technical Education East
10 Simei Ave, Sinagpore 48604704.2025
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Multi-tasking skill and composure
- Python
- HTML and CSS Coding
- PHP and MySQL Knowledge
- Adobe XD Software
- WordPress familiarity
Languages
Chinese (Mandarin)
Timeline
Waiter
Family Business
01.2022 - 01.2023
Customer Service Cashier
Bartender
Family Business
Information Technology
Institute of Technical Education East
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