Jing Hua Lim
Summary
Dynamic supervisor with proven expertise in operations management at Buddy Hoagies Steak & Grill. Leveraged strong staff management and strategic planning skills to enhance team efficiency and customer satisfaction. Successfully resolved conflicts and improved workflows, fostering a productive environment.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Supervisor
Buddy Hoagies Steak & Grill
Singapore, Rendezvous Hotel
08.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Managed keying of invoices and communication with suppliers when necessary.
- Answering calls from customers for reservations and inquiries about the restaurant.
- Held a part-time position from 2021 to 2024 while studying, before converting to a full-time position.
Intern
Skool4kidz
Singapore
02.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- I gained valuable experience working in the early childhood industry, applying learned concepts directly into relevant work situations.
- Conducted classes through lesson plans approved by the teachers in the school.
- Engaged in meaningful interactions with the children to support their holistic development.
Education
Diploma - Early Childhood Development And Education
Ngee Ann Polytechnic
Singapore 04.2001 -
O Levels -
Compassvale Secondary School
Singapore 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Timeline
Supervisor
Buddy Hoagies Steak & Grill
08.2024 - Current
Intern
Skool4kidz
02.2023 - 08.2023
Diploma - Early Childhood Development And Education
Ngee Ann Polytechnic
04.2001 -
O Levels -
Compassvale Secondary School
04.2001 -