Jing En Goh
Summary
Organized and dedicated administrative assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and self-motivated professional when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
UOB
2023.02 - Current
- Checking of trade documents and ensuring it complies with the bank's policies and procedures.
- Performed documents check on company the bank is dealing with.
- Coordinate with team for pre-processing.
- Executed record filing system to improve document organization and management.
Food & Beverage Associate
Asanoya
2022.03 - 2023.02
- Balanced and organised cash register by storing coupons and handling cash to bank in for the day.
- Maintained clean and organised store to comply with hygiene and health regulations.
- Responded to customer inquiries and resolved complaints to build trust and increase satisfaction.
- Trained new staff members on company policies and help them familiarise with the operations throughout the day.
Food & Beverage Associate
Chateraise
2021.08 - 2022.02
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Using POS system to tally and performed cash close nightly.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking and reorganising products.
Retail Sales Associate
Bata
2020.08 - 2021.03
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Help with the display of items to increase customers attention.
- Utilized upselling techniques to promote new products and increase sales.
- Offered each customer personal service to boost sales and customer satisfaction.
Education
High School Diploma -
Kaplan
Singapore08.2022
No Degree -
Chua Chu Kang Secondary School
Singapore11.2019
Skills
- Data Entry
- Office Administration
- Customer Service
- Cash Handling
- POS System Operations
- Teamwork
Timeline
Administrative Assistant
UOB
2023.02 - Current
Food & Beverage Associate
Asanoya
2022.03 - 2023.02
Food & Beverage Associate
Chateraise
2021.08 - 2022.02
Retail Sales Associate
Bata
2020.08 - 2021.03
High School Diploma -
Kaplan
No Degree -
Chua Chu Kang Secondary School
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