Dynamic professional with a proven track record at Niku Iku Pte Ltd, excelling in staff development and logistics management. Demonstrated expertise in enhancing kitchen efficiency and food quality, while mentoring junior cooks. Known for implementing effective production scheduling strategies that significantly improved service delivery during peak hours.
Overview
25
25
years of professional experience
Work History
AOM (assistant Operating Manager)
Niku Iku Pte Ltd
05.2025 - Current
Prepared and cooked seafood dishes according to restaurant standards and recipes.
Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
Assisted in inventory management, tracking ingredients, and minimizing waste.
Collaborated with team members to deliver timely service during peak hours.
Implemented efficient cooking methods, enhancing dish quality and presentation.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Mentored junior cooks in refining culinary skills through hands-on guidance.
Developed and maintained clean and organized kitchen workspace, setting standard for team.
Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Maintained food safety and sanitation standards.
CSO Representative
Terra International
02.2023 - 04.2025
Assisted customers with product inquiries and order processing.
Supported team in maintaining accurate inventory records and stock levels.
Collaborated with colleagues to resolve customer complaints efficiently.
Demonstrated product usage and benefits during customer interactions.
Arranged for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
Streamlined communication channels for improved efficiency within the CSO department.
Sales
Melia House Trading Company
04.2014 - 03.2023
Increased global sales revenue by developing and implementing strategic sales plans and initiatives.
Increased sales revenue by developing and implementing strategic sales plans tailored to regional markets.
Conducted daily sales reports to track performance and identify trends, improving future sales strategies.
Developed strategies to improve sales and retention of customers, boosting sales Number%.
Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Increased sales revenue by implementing effective sales strategies and coaching the sales development team.
Increased group sales by developing and implementing effective sales strategies and techniques.
Enhanced sales operations efficiency by streamlining processes and utilizing sales management tools effectively.
Increased sales revenue by consistently meeting and exceeding monthly sales targets.
Trained and coached junior sales representatives on effective sales techniques, enhancing overall team performance.
Cook
Hong Shi Seafood Restaurant
03.2001 - 03.2014
Prepared and cooked seafood dishes according to restaurant standards and recipes.
Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
Assisted in inventory management, tracking ingredients, and minimizing waste.
Collaborated with team members to deliver timely service during peak hours.
Implemented efficient cooking methods, enhancing dish quality and presentation.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Mentored junior cooks in refining culinary skills through hands-on guidance.
Developed and maintained clean and organized kitchen workspace, setting standard for team.
Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Maintained food safety and sanitation standards.
Education
High School Diploma -
Yuan Ching Secondary School
High School Diploma - ECE (electronic Computer Engineering)
Ngee Ann Polytechnic
Skills
Staff development
Production scheduling
Logistics management
Workforce planning
Languages
English
Beginner (A1)
Chinese (Mandarin)
Beginner (A1)
Timeline
AOM (assistant Operating Manager)
Niku Iku Pte Ltd
05.2025 - Current
CSO Representative
Terra International
02.2023 - 04.2025
Sales
Melia House Trading Company
04.2014 - 03.2023
Cook
Hong Shi Seafood Restaurant
03.2001 - 03.2014
High School Diploma -
Yuan Ching Secondary School
High School Diploma - ECE (electronic Computer Engineering)
Assistant Nurse Manager- Main Operating Room Team at University Of Iowa Hospital And ClinicsAssistant Nurse Manager- Main Operating Room Team at University Of Iowa Hospital And Clinics