Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Affiliations
Languages
Timeline
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Jing An Heng

Jing An Heng

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Designer

Amaze Interior Design Pte Ltd
10.2023 - Current
  • Boosted sales by designing customized solutions tailored to client needs and preferences.
  • Increased customer satisfaction with personalized design consultations and followups.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Pitched in on proposals and marketing initiatives.
  • Improved project profitability by effectively estimating costs and negotiating contracts with suppliers.

Owner

SBA CLEANING LLP
09.2022 - 09.2023
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

Food Deliverer

DELIVERY HERO (SINGAPORE) PTE. LTD
09.2021 - 09.2022
  • Enhanced customer satisfaction by delivering food orders promptly and accurately.
  • Streamlined delivery processes for increased efficiency and decreased wait times for customers.
  • Maintained excellent communication with restaurant staff, ensuring accuracy in order pickups.
  • Navigated complex traffic conditions with ease, resulting in quicker deliveries and happy customers.

Sales Associate

XU RUN HOLDINGS PTE LTD
03.2021 - 07.2021
  • Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
  • Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Diploma - Diploma in Business Administration

Singapore Polytechnic
Singapore
04.2018

Skills

  • Product Sales
  • Relationship Selling
  • Value Selling
  • Persuasion Techniques
  • Project Management
  • Vendor Sourcing
  • Project Planning
  • Work Flow Planning
  • Relationship Management
  • Interpersonal Skills
  • Conflict Resolution
  • Customer Service

Certification

  • Customer Management-3 at NTUC Learning Hub Pte Ltd (05/2023-05/2023)
  • Effectiveness Management Management-3 at NTUC Learning Hub Pte Ltd (05/2023-05/2023)
  • Workplace Safety and Health System Management-3 at Work Work Pte Ltd (07/2023-07/2023)
  • Build Team Relationships at Specialist and Warrant Officer Institute (05/2019-05/2019)
  • Develop Self to Maintain Professional Competence at Supervisory Level at Specialist and Warrant Officer Institute (05/2023-05/2023)
  • Lead Team to Develop Operational Plan at Specialist and Warrant Officer Institute (05/2023-05/2023)
  • Class 2B License
  • Class 3 License

Accomplishments

    Amaze Interior Design Pte Ltd

    10/2023 - Current

    Closed Sales Amounting to over SGD$90,000 and still counting


    Xu Run Holding Pte Ltd

    03/2021 - 07/2021

    Averaged Sales Figure of SGD$20,000 Monthly

Affiliations

  • Member of Tagawa Basketball Club, 2015 to Current
  • Fishing
  • Movie Marathon

Languages

English
Bilingual or Proficient (C2)
mandarin
Bilingual or Proficient (C2)

Timeline

Sales Designer

Amaze Interior Design Pte Ltd
10.2023 - Current

Owner

SBA CLEANING LLP
09.2022 - 09.2023

Food Deliverer

DELIVERY HERO (SINGAPORE) PTE. LTD
09.2021 - 09.2022

Sales Associate

XU RUN HOLDINGS PTE LTD
03.2021 - 07.2021

Diploma - Diploma in Business Administration

Singapore Polytechnic
  • Customer Management-3 at NTUC Learning Hub Pte Ltd (05/2023-05/2023)
  • Effectiveness Management Management-3 at NTUC Learning Hub Pte Ltd (05/2023-05/2023)
  • Workplace Safety and Health System Management-3 at Work Work Pte Ltd (07/2023-07/2023)
  • Build Team Relationships at Specialist and Warrant Officer Institute (05/2019-05/2019)
  • Develop Self to Maintain Professional Competence at Supervisory Level at Specialist and Warrant Officer Institute (05/2023-05/2023)
  • Lead Team to Develop Operational Plan at Specialist and Warrant Officer Institute (05/2023-05/2023)
  • Class 2B License
  • Class 3 License
Jing An Heng