Jin En Goo
Singapore
Summary
Friendly and reliable person, skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Internship
Jurong Primary School
06.2024 - 08.2024
- Recognized and reported patient discomfort and distress to nurse or other appointed health care team members.
- Encouraged students to apply learned skills and knowledge to practical experience to explore career options.
- Analyzed student assessment data to determine next steps.
- Documented student progress and provided regular updates to parents.
- Communicated with families to solicit input and share student social and academic progress.
- Updating parents, families and caregivers about the students health and behaviors in student care.
- Knowing the whereabouts of students
Part Time F&B
McDonald
11.2021 - 05.2022
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints
- Maintained stock levels of cups, lids, straws, and condiments throughout shift
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Maintained clean and organized restaurant to comply with hygiene and health regulations
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience
Education
Accounting And Business Management -
Ite College West
01-2026
Skills
- Teamwork
- Multitasking Abilities
- Customer service experience
- Food safety
- Food orders
- Childcare needs
- Recordkeeping
- Research
Certification
- Certificate of Merit for Student Leadership, Dunearn Secondary School
- Edusave Character Award, 2020, True
- Edusave Award for Achievement, Good Leader and Service (EAGLES), 2022
Languages
English
Chinese (Mandarin)
Hobbies and Interests
- Reading
- Listening to music
- Cooking with my mom
- Taking pictures of sunrise and sunsets
Timeline
Internship
Jurong Primary School
06.2024 - 08.2024
Part Time F&B
McDonald
11.2021 - 05.2022
Accounting And Business Management -
Ite College West
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