Jin Un

- Led end-to-end quantitative research on frontline employee burnout, including hypothesis creation, survey design, data collection and analysis.

- Utilized advanced statistical tools (IBM SPSS and AMOS) to clean, organize, and analyze collected datasets. Developed data models that identified key relationships of burnout.

- Co-facilitated interactive in-person workshops on consumer behavior for 30+ participants and delivered tailored 1-on-1 consultations addressing student's queries.

- Developed and curated interactive teaching materials, leveraging Google Suite and Padlet to support the transition to remote learning, and aided in improving accessibility for 100+ learners.

• Managed and coordinated multi-channel marketing campaigns across Victoria, including the successful product launches of Klover Perfume, Bondi to Byron Body Wash, and dental products at key industry conventions.
• Managed stock and sales turnover of 800+ items across three product lines, including weekly and monthly reconciliation of cash and inventory.
• Supervised a rotating team of 30+ sales contractors, overseeing daily sales performance, tracking turnover, and generating detailed weekly reports to inform strategic decisions.
• Handled HR administration, including onboarding independent contractors, processing applications, maintaining an up-to-date roster, develop performance incentives and establish KPI targets to drive sales growth

• Collaborated with education partners to stay updated on admission trends and academic opportunities.
• Advised clients on suitable courses and study options based on their preferences, career goals, and potential future immigration opportunities.
• Worked directly with education partners to resolve any issues and provide smooth communication and updates for clients.