Jimmy Lim Yan Chiang
Singapore
Summary
Strategic Senior Learning and Development (L&D) and Organizational Development (OD) Specialist with 15 years in the Singapore public sector. Expertise in competency architecture, digital learning transformation, and workforce planning drives organizational improvements. Led agency-wide OD reforms and national digital initiatives, enhancing training ROI and employee well-being while aligning L&D strategies with civil service objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Director, Organizational Learning and Engagement
Health Promotion Board (HPB)
03.2023 - 11.2026
- Curated FuelUP internal learning series on productivity and data-driven decision-making, lifting cross-team training participation by 45% to support organisational change interventions
- Architected quarterly townhalls and executive leadership engagement series for 800+ staff; engagement satisfaction scores improved from 72% to 91%, receiving formal commendation from C-suite leaders
- Facilitated PST-PE5 wellbeing driver alignment workshops and developed HPB landmark 3Cs Well-being Culture Framework, lifting staff wellbeing survey metrics by 16 points within 12 months
- Served as central POC for staff mental wellness policies; managed Intellect dashboard and multi-channel outreach campaigns, boosting staff mental health sign-up rate from 38% to 76%; led HPB Wellness Ambassador Network capability development
- Led full UX revamp of HPB OLE learning portal, restructured content navigation; page load time reduced by 40%, monthly active user visits grew 32%
- Analysed full-cycle Employee Engagement Survey data to diagnose gaps in leadership, team dynamics and organisational structure; designed follow-up DISC workshops, CEO fireside chats and DCE Connect action planning sessions
- Designed risk-aligned Talent Monitoring System framework and complete Strategic Workforce Planning toolkit for enterprise talent governance
- Conducted benchmark review of HPB holistic health framework, identified critical wellbeing gaps, and delivered long-term improvement roadmaps
- Collaborated with Admin & Facilities teams to integrate employee feedback from engagement events into human-centric workspace redesign plans
Assistant Director, Capability and Programme Development
National Environment Agency (NEA)
01.2021 - 03.2023
- Delivered enterprise-wide Learning Needs Analysis covering 3,800+ employees; uncovered 12 core skill gaps, restructured training portfolio and cut redundant training hours by 25%
- Developed customised departmental competency frameworks to unify role standards and enhance cross-divisional workforce performance
- Led internal L&D communication strategy to ensure consistent, clear capability-building messaging across all staff
- Established formal Staff Welfare Committee governance and standardised team event frameworks to strengthen cross-department collaboration
Assistant Director, Curriculum/Instructional Design
Ministry of Defence (MINDEF)
01.2020 - 01.2021
- Designed and rolled out Singapore Armed Forces unified digital learning ecosystem nationally, enhancing accessibility and consistency in training
- Standardised On-Job Training (OJT) protocols across institutes, ensuring uniform training delivery standards at all SAF training campuses
- Developed and implemented training programs for staff to improve performance and compliance.
- Led strategic initiatives to enhance operational efficiency within departmental processes.
- Collaborated with cross-functional teams to streamline project workflows and achieve objectives.
Senior Learning & Development Specialist, Programme Management
Civil Service College (CSC)
05.2011 - 01.2020
- Created Singapore’s first fully digital government induction programme, serving 5,000+ new civil servants yearly; reduced annual in-person training costs by S$120k and shortened onboarding cycle by 3 working days
- Developed and facilitated flagship/milestone leadership development programmes for mid and senior public officers to enhance leadership capabilities within civil service
- Designed immersive experiential learning simulations, including cybersecurity training and NEXUS game-based workshops, to engage participants and reinforce learning objectives
- Developed official nationwide facilitation deck for Mr Lee Kuan Yew remembrance observance, adopted uniformly by all Singapore public agencies during national funeral ceremonies
Education
PGDE -
National Institute of Education
01-2005
Bachelor of Science - Chemistry
NUS
01-2004
GCE A Levels - undefined
Anderson JC
01-1999
Skills
- L&D & Organizational Development
- Digital Learning & Instructional Design
- Competency Framework Build Learning Needs Analysis Strategic Workforce Planning
- Employee engagement analytics
- Learning Technology Integration
- Articulate Rise Storyboarding Blended Curriculum Design
- Gamified learning
- Agile project management
- Leadership & Project Delivery
- Microsoft Office, Canva, FormSG, Workday, Intellect, ChatGPT, Padlet, Kahoot, Pigeonhole
- Strategic planning
- Human resources
- Microsoft Office, Canva, FormSG, Workday, Intellect, ChatGPT, Padlet, Kahoot, Pigeonhole
- Talent monitoring system
- Human resources
Certification
- Certified OD Practitioner (CSC Foundation Programme)
- ACTA Certified Trainer
- E-Learning Storyboarding Certified
- DACE Training Needs Analysis Qualified
- Agile & SCRUM Practitioner
- 100+ Adult Learning & Leadership Facilitation Courses
Languages
Fluent English & Chinese
Timeline
Assistant Director, Organizational Learning and Engagement
Health Promotion Board (HPB)
03.2023 - 11.2026
Assistant Director, Capability and Programme Development
National Environment Agency (NEA)
01.2021 - 03.2023
Assistant Director, Curriculum/Instructional Design
Ministry of Defence (MINDEF)
01.2020 - 01.2021
Senior Learning & Development Specialist, Programme Management
Civil Service College (CSC)
05.2011 - 01.2020
GCE A Levels - undefined
Anderson JC
PGDE -
National Institute of Education
Bachelor of Science - Chemistry
NUS
Additional Information
Proficient in end-to-end public sector L&D project delivery, cross-agency stakeholder alignment, data-backed organisational intervention and wellness culture transformation. Attended over 100 professional facilitation courses focused on adult learning theory and senior leadership development.