Driven by a results-focused approach, I leveraged my time management and customer relationship management skills at Dell (Singapore Branch) and Best Denki Pte Ltd to enhance customer satisfaction and streamline service delivery. Demonstrating comprehensive product knowledge, I effectively resolved customer issues, contributing to a positive shopping experience and improved customer retention.
To fulfill enquiry for walk in customer, follow up on those new and return customer and prepared quotation.
Help customer to settle issues and contact tech support if needed.
Check on stocks inventory and and pricing and update accordingly.