Jill Lee
Sales Consultant
Summary
Friendly retail professional with background in sales, design and marketing. Ready to help the team to achieve company goals and sales target. Dedicated and hardworking, ready to gain new knowledge and experience.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales Consultant
Stylecraft LLP
08.2022 - Current
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Expanded company reach by establishing new connections with potential clients at industry events and conferences.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Senior Sales Support + Retail Sales Consultant
Stylecraft LLP
09.2021 - 08.2022
- Key focus on building sales in residential and hospitality sectors; By engaging professional shoots and collaborating with magazines. Connect with mutual connections in the design industry thus adding new clientele for the company
- Creating and maintaining a strong relationship with new or existing clients to help boost sales revenue
- Maintaining customer satisfaction with quick and professional solutions thus increasing their chance on being a return customer
- Assist on sales enquiry with vast product knowledge and communication skills
Sales Support
Stylecraft LLP
09.2017 - 09.2021
- Supporting 4 sales associates, managing different projects at once, achieving our top sales revenue in 2019
- Supporting the sales associates in projects by organizing Material finishes, shop drawings, mock-ups for client's approval
- Providing core support by managing the project, maximizing profit margin and ensuring the project meets the client's deadline
- Maintaining good relationships with Vendors, shortlisting them for projects through quality and price comparison thus helping the sales team to close projects
- Responsible for issuance of Purchase Order to Vendors. Attention to detail, making sure the correct items are ordered for the projects thus maintaining the company's profit
- Ensuring the showroom is clean and tidy for any client presentation or retail sales walk-ins. Making sure Brochures and material finishes are up to date to facilitate accurate product specifications
- Organizing and executing corporate events. The most successful event were Stylecraft CNY Party in 2017 and Stylecraft New Showroom Launch event in 2019
- Taking on HR Role, maintain employee's records and company's policies and certification
- Taking on Account Manager Role, issuing project invoices, oversee accounts payable and receivable thus managing company's cashflows
Education
Diploma - Interior Architecture Design
Temasek Polytechnic
05.2012 - 05.2015
Bachelor of Business - Marketing
RMIT University
08.2015 - 08.2017
Skills
Sales expertise
Timeline
Sales Consultant
Stylecraft LLP
08.2022 - Current
Senior Sales Support + Retail Sales Consultant
Stylecraft LLP
09.2021 - 08.2022
Sales Support
Stylecraft LLP
09.2017 - 09.2021
Bachelor of Business - Marketing
RMIT University
08.2015 - 08.2017
Diploma - Interior Architecture Design
Temasek Polytechnic
05.2012 - 05.2015
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