NOVADE
Maruthimangalathu James Jijo
QAQC MANAGER | CORPORATE QAQC MANAGER
Summary
Accomplished QAQC Manager with a proven track record, enhancing quality management systems and fostering team leadership. Expert in quality assurance guidance and effective communication, I significantly improved project delivery by implementing continuous improvement strategies. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Quality control professional experienced in developing organization's quality strategy, procedures, and processes. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
12
12
years of professional experience
6
6
Certifications
Work History
QAQC Manager
CCECC Singapore Pte Ltd
10.2023 - Current
- Collaborated with cross-functional teams to identify potential issues and develop corrective action plans.
- Streamlined QAQC processes, resulting in time and cost savings for the organization.
- Visiting all Ongoing sites periodically and conduct detailed and recorded quality, process and safety check to ensure the quality and safety standards are up to industry and company standards.
- Conducted regular audits to maintain compliance with industry regulations and internal quality standards.
- Liaise with Authorities, vendors, sub-contractors and external parties on project quality matters and improvement requirements
- Managed documentation related to QAQC activities, ensuring accuracy and accessibility for future reference.
- Conducting and Organizing as well as supports QMS Internal and External audit and ensure that close out all Inspection and Audit Non-conformities within the time deadline.
- Ensured alignment between quality objectives and business goals through strategic planning and goal setting within the QAQC department.
- Participating in HQ Quality/Safety Audits and where required and follow up on closure of recommendations and findings.
- Attending Client Quality/Safety Management Meetings.
- Oversee Company's all civil infrastructure and building projects for defects rectifications.
- Improved product quality by implementing rigorous QAQC procedures and standards.
- Assess the implementation of Project Quality and Control Plans at sites and to ensure the project Quality Plan follows specification and contract requirements
- Enhanced team efficiency through effective communication and coordination of QAQC tasks.
- Reduced construction defects by closely monitoring and properly identifying areas for improvement.
- Mentored junior team members on best practices in QAQC management, fostering professional growth within the department.
- Developed comprehensive training programs to ensure all team members were well-versed in QAQC protocols.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Determined quality department standards, practices, and procedures.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Facilitated meetings with stakeholders at all levels of the organization, fostering a collaborative approach to quality assurance and control.
- Analyzed data trends to identify patterns in product defects, informing actionable solutions for continuous improvement.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Applied trainings and briefings to support managers and team members in improving performance.
Assistant QAQC Manager
HP Construction & Engineering Pte Ltd
04.2021 - 10.2023
- Managed documentation related to QAQC activities, ensuring accuracy and accessibility for future reference.
- Spearheaded process improvement initiatives, leading to increased productivity and reduced reworks.
- Provided technical expertise during root cause investigations, enabling swift resolution of quality issues.
- Analyzed data trends to identify patterns in various construction defects, informing actionable solutions for continuous improvement.
- Streamlined QAQC processes, resulting in time and cost savings for the organization.
- Enhanced team efficiency through effective communication and coordination of QAQC tasks.
- Implemented new quality assurance and customer service standards.
- Scheduled and chaired QAQC review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction within the Company and Sub-Contractors.
- Conducted regular audits to maintain compliance with industry regulations and internal quality standards.
Senior QAQC Engineer
Kimly Construction Pte Ltd
02.2019 - 03.2021
- Reviewed and approved engineering change requests, ensuring that modifications maintained product quality and conformed to project specifications.
- Identify non-conformances and take preventive and corrective actions.
- Liaising with BCA Officers on the QM and CONQUAS Assessments for project including the actual assessment.
- Facilitated internal audits to assess compliance with company policies and procedures, uncovering areas for improvement and ensuring alignment across departments.
- Improved construction quality by implementing rigorous QAQC processes and procedures.
- Conducted thorough inspections for adherence to project specifications, resulting in reduced defects and increased customer satisfaction.
- Ensuring that all project quality records and quality audit plans are maintained.
- Assist Senior Corporate QAQC Manager on the ISO auditing related matters.
- Comply and Review the Quality Management System (QMS) and Project Quality Plan (PQP).
- Support and assist in Weekly and Monthly reports on QAQC matter and present to Senior QAQC Corporate Manager in every Monthly QAQC meetings.
- Attending regular quality site meetings and technical meeting and operation meeting.
Assistant QAQC Engineer | QAQC Engineer
Lum Chang Building Contractors Pte Ltd
03.2017 - 01.2019
- Reviewed and approved engineering change requests, ensuring that modifications maintained product quality and conformed to project specifications.
- Performed and managed site inspections, assessments and evaluations to ensure compliance with quality practices.
- Identify, initiate, and report non-conformities.
- Analyze the root causes and take preventative and corrective measures.
- Conducted dry lay for compressed Marbles / Tiles / Granites and Report Preparation.
- Follow up on RTO and Care Team defect list and close the cases within the stipulated time.
- Conducted meeting with suppliers for the quality related matters for delivered materials and sub-contractors for ensuring the qualities.
Civil Site Engineer
ACME Cleantech Solutions Pte Ltd
09.2013 - 02.2017
- Monitored execution of contract work for compliance with design plans and specifications.
- Provided technical support during construction phases, addressing any arising issues promptly to minimize delays.
- Completed projects on time and within budget using detailed scheduling techniques and resource allocation strategies.
- Implemented quality control measures at every stage of the project life cycle in order to ensure consistently high levels of performance across all aspects of the work undertaken.
- Consistently met client expectations for quality, adhering to industry standards and best practices in civil engineering design.
- Conducted regular progress reports and updates to keep project stakeholders informed.
- Managed construction contracts from bidding to completion, ensuring adherence to scope, schedule, and budget constraints while maintaining strong relationships with clients.
- Improved project efficiency by streamlining communication between team members and stakeholders.
- Played a pivotal role in resolving conflicts between different parties involved in construction projects, ensuring that work continued smoothly and according to plan.
- Reduced construction costs through effective negotiation with suppliers and subcontractors.
- Collaborated effectively with multidisciplinary teams to achieve project goals and deliver high-quality results.
- Served as a liaison between project stakeholders during public meetings or presentations explaining complex information in an easily digestible manner.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
Graduate Engineer | Site Engineer
Nishanth Constructions
06.2012 - 08.2013
- Preparing the Daily, Weekly, Monthly Progress Reports and documentation works related to project.
- Delivering technical assistance to the workforce, site supervisory team and controlling manpower.
- Ensuring the regular progress updates accurately and giving explanations of works to superiors during their time of site visit and regularly.
- Delivering clarifications of technical matters regarding the project and attending the meeting for any additional scope of works comes with Clients / Consultants along with company superiors.
- Maintaining the Quality control without variation of quantity in all aspects.
- Cross checking of all drawings, works as per BOQ and contract agreement and taking immediate steps to solve the issues.
- Checking and finalizing RA Bills of all sub-contractors with proper supporting documents and with as built drawings.
Education
Bachelor of Engineering - Civil Engineering
Anna University
Chennai, Tamil Nadu, India 04.2001 -
Skills
Test Execution
Quality Management Systems
Test Planning
Customer Satisfaction
Defect tracking
Preventive Actions
Auditing Techniques
Document Control
Excellent Communication
Decision-Making
Defect Identification
Multitasking Abilities
Documentation Control
Multitasking
Team Leadership
Problem-solving abilities
Time Management
Continuous improvement strategies
Problem-Solving
Customer Service
Teamwork and Collaboration
Quality Control Management
Quality assurance guidance
Knowledge of auditing systems
Quality assurance experience
QA reporting
QA documentation
Organizational performance evaluation
Novade expert
Pre-implementation audits
Audit reporting
Continuous Improvement
Project Management
Quality Control
Quality assurance background
Work Planning and Prioritization
ISO Standards
Presentations
Progress Reporting
Relationship Building
Audit Coordination
Internal Audits
Quality Standards Determination
Knowledge of quality systems
Quality Systems
Documentation Review
Operations Management
Quality control tests
Corrective Actions
Quality testing
Manpower Allocation
Strategic Planning
Software
HUBBLE
Languages
English
Advanced (C1)
Tamil
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)
Certification
Skills Evaluation Certificate (Knowledge) – SEC (K)
Interests
Singing
Writing local language songs
Travelling
Cooking
Social Gathering
Presentation
Timeline
Skills Evaluation Certificate (Knowledge) – SEC (K)
08-2024
QAQC Manager
CCECC Singapore Pte Ltd
10.2023 - Current
Good Industry Practices (GIP) – Waterproofing for Internal Wet Areas
05-2022
Assistant QAQC Manager
HP Construction & Engineering Pte Ltd
04.2021 - 10.2023
Senior QAQC Engineer
Kimly Construction Pte Ltd
02.2019 - 03.2021
CONQUAS Training for Builders
03-2018
Good Industry Practices (GIP) –Aluminum Windows
02-2018
Good Industry Practices (GIP) – Marbles / Granites & Ceramic Tiling
02-2018
Assistant QAQC Engineer | QAQC Engineer
Lum Chang Building Contractors Pte Ltd
03.2017 - 01.2019
Building Construction Supervisors Safety Course (BCSSC)
03-2017
Civil Site Engineer
ACME Cleantech Solutions Pte Ltd
09.2013 - 02.2017
Graduate Engineer | Site Engineer
Nishanth Constructions
06.2012 - 08.2013
Bachelor of Engineering - Civil Engineering
Anna University
04.2001 -