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Associate Principal Engineer

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Highly-performing professional with more than 5 years of experience delivering high-impact work in the BPO industry. Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high-priority goals. Committed to lifelong learning and going extra mile to contribute to facilitate continuous improvement.

Dynamic Campaign Specialist at TDCX with proven leadership abilities and expertise in PPC campaign management. Recognized for driving KPIs and enhancing team performance through effective coaching. Adept at fostering collaboration and delivering exceptional customer service, ensuring client satisfaction and operational excellence. Committed to continuous improvement and impactful results.

Strategic Cloud Sales Leader | Business Transformation Senior Business Development Representative at Google| TVC TDCX with over 11+ years of experience in IT sales, specializing in cloud solutions (SaaS, PaaS, IaaS). A consistent top performer, I achieved an average of 205% quota attainment in 2024 and secured a 350% quota attainment in Q1&Q2 2025. Core Competencies Strategic Sales & Client Management: Expert in identifying and closing high-potential opportunities, cultivating strong client relationships, and driving revenue growth. Technical Consultation: A trusted advisor to clients, guiding them through technical evaluations to ensure Google Cloud products are the optimal choice for their workloads. Sales Enablement: Leverage data-driven insights and collaborate with internal teams to accelerate sales cycles and optimize performance.

Dynamic professional with over 35 years of experience in account management and customer service. Strong analytical skills and adaptability have driven a consistent track record of achieving high client satisfaction and retention rates. Eager to leverage expertise to enhance client relationships and improve service delivery.

Dynamic Account Specialist with a proven track record at Fastenal, excelling in customer relations and sales. Leveraged strong relationship-building skills to consistently exceed quotas and drive revenue growth. Proficient in Microsoft Office and adept at fostering teamwork, ensuring collaborative success in achieving business objectives.

Alexis is an Account Specialist at JPMorgan Chase, focusing on phone and email communications with hundreds of individuals each month regarding mortgage and home equity products. She recently led a generative AI pilot project that successfully trained over 100 team members, enhancing communication within the team. With a strong background in communication and public relations, Alexis is dedicated to delivering impactful results through innovative solutions.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Demonstrates ability to meet and outpace monthly sales benchmarks.

 I have broad work experience across customer service, factory, and outdoor roles, including positions requiring long hours and physically demanding work. I am adaptable, reliable, and comfortable working in fast-paced environments, with a strong work ethic and a proven ability to learn new tasks quickly.  Contact me for my references :) 

 Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. 

Dynamic writer, boxing coach, boxing instructor, floor technician, custodian, construction cleaner, driver, manager, and teammate with a proven track record at Delaware Cleaning Pros, Ronald McDonald House of Delaware, Beau Biden National Guard Joint Forces of Delaware, First State Boxing, and Aspire Wellness, excelling in creative writing, technical fundamentals in boxing, all precautionary and safety measures, regulations, and guidelines according to USA BOXING, total floor maintenance, operating machinery and equipment, housekeeping, proper usage and storage of cleaning chemicals, transporting supplies and employees in company vehicles, debris removal, inventory supply organization, necessities, and readiness, and safety compliance. Recognized for enhancing site readiness and client satisfaction through meticulous attention to detail and effective teamwork. Committed to maintaining high standards of cleanliness and organization in all areas.

Jiho Kim

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Account Specialist

Customer Service

Education

Bachelor's Degree - Tourism And Hospitality Management

Higher Diploma - Hospitality And Tourism Management

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Account Specialist

Customer Service

Bachelor's Degree - Tourism And Hospitality Management

Higher Diploma - Hospitality And Tourism Management

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