Jie Ming Chua

Supporting financial operations and process improvements at PACE Academy, focusing on grants management, budgeting, and system administration.

• Monitor and track monthly grants receivable from SkillsFuture Singapore (SSG), ensuring accuracy and timely follow-up on outstanding issues.
• Act as Finance Administrator for system configuration and maintenance of the Skills Training & Enhancement Portal (STEP).
• Prepare Indirect Costing Reports to analyze financial performance of courses.
• Oversee learner claims such as SkillsFuture Credit and Post-Secondary Education Account submissions.
• Drive process improvements and efficiency through automation tools (e.g., Power Query, Microsoft Power Automate).

Key Achievements:

• Automated approval workflows using Power Automate and Microsoft Teams, eliminating email-based approvals. This initiative won the PACEInspire Award (Most Popular) and ranked among the Top 3 Ideas at PACE Academy.
• Awarded Employee of the Quarter (Q2 2025) for outstanding contributions to finance operations and process improvement

• Assisting Program Administrator in various task (Course Set up. Payment, Reschedule, Refunds etc)
• Uploading of records into SSG Portal.
• Managing courses related to LTA
• Generating weekly and quarterly reports for LTA.