Jie Han Wu
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Mindef
02.2021 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coached new employees on administrative procedures, company policies and performance standards.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Research Assistant
Southwest Jiaotong University
04.2019 - 08.2019
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Performed statistical, qualitative and quantitative analysis.
- Executed Matlab programs and assisted in python coding to collaborate with the PHD students for their thesis
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Education
Diploma in Clean Energy -
Temasek Polytechnic
Singapore 03.2020
Skills
- Program File Distribution
- Microsoft Access
- Excel Spreadsheets
- Google Docs
- CRM Software
- Employee Training
- Web Browser Software
- Microsoft Windows
- Mail Management
Timeline
Administrative Assistant
Mindef
02.2021 - 10.2022
Research Assistant
Southwest Jiaotong University
04.2019 - 08.2019
Diploma in Clean Energy -
Temasek Polytechnic
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