Jiaying Yang
Summary
Dynamic and results-oriented professional with a proven track record at Vivo, excelling in brand promotion and customer interaction. Leveraged expert product knowledge and exceptional communication skills to significantly enhance brand visibility and loyalty. Achieved consistent sales growth by effectively engaging with customers and leading promotional events. Skilled in social media marketing and team leadership, driving revenue generation and market expansion.
Overview
2
2
years of professional experience
Work History
Vivo Brand Ambassador
Vivo
01.2024 - 10.2025
- Increased brand visibility by engaging with customers and promoting products at events.
- Promoted product features and benefits to enhance brand awareness and customer interest.
- Engaged with potential clients to drive brand recognition and sales.
- Improved customer engagement with interactive presentations and demonstrations.
- Built strong customer relationships to increase brand loyalty.
- Provided feedback from customer interactions to influence product development.
- Educated consumers about brand values and offerings to generate interest.
- Enhanced product visibility through strategic placement and promotional activities.
SingTel Sales Assistant
SingTel
02.2024 - 08.2025
- Assisted customers with product inquiries to enhance shopping experience.
- Provided product information, improving customer understanding and satisfaction.
- Organized merchandise displays to attract customer attention and drive sales.
- Supported sales team by preparing sales materials, facilitating smoother operations.
- Addressed customer complaints promptly, enhancing service satisfaction.
- Processed transactions quickly and accurately, contributing to efficient checkout experience.
- Collaborated with team members to achieve daily sales targets.
- Improved sales by effectively communicating product benefits to customers.
- Conducted follow-up calls to ensure customer satisfaction with purchases.
- Assisted in promotional activities to increase brand awareness.
- Handled customer returns and exchanges, maintaining positive shopping experience.
- Assisted in training new staff members, ensuring smooth onboarding process.
- Managed sales records to facilitate accurate reporting.
- Utilized product knowledge to recommend suitable items, boosting sales.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Developed loyal customer base by providing consistent, high-quality service.
- Organized in-store promotions to increase awareness of new product lines.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Education
Diploma - Business Management
London School of Business And Finance
Singapore 04.2025
Business Certificates -
Psb Singapore
1year 09.2023
Singapore-Cambridge GCE O-Level -
Chij Toa Payoh
Singapore 09.2021
Primary School Leaving Examination (PSLE) -
Qihua Primary School
2018
Skills
- Brand promotion
- Product demonstration
- Event marketing
- Social media engagement
- Customer interaction
- Public speaking
- Network building
- Product knowledge
- Market research
- Brand representation
- Customer feedback
- Trade show participation
- Customer experience
- Event setup
- Product launches
- Communication skills
- Effective communicator
- Team leadership qualities
- Sales expertise
- Staff training
- Sales and negotiation tactics
- Social media marketing
- Revenue generation
Languages
Chinese (Mandarin)
Advanced (C1)
English
Advanced (C1)
Timeline
SingTel Sales Assistant
SingTel
02.2024 - 08.2025
Vivo Brand Ambassador
Vivo
01.2024 - 10.2025
Diploma - Business Management
London School of Business And Finance
Business Certificates -
Psb Singapore
Singapore-Cambridge GCE O-Level -
Chij Toa Payoh
Primary School Leaving Examination (PSLE) -
Qihua Primary School
Similar Profiles
Lataya JohnsonLataya Johnson
Licensed Practical Nurse at VivoLicensed Practical Nurse at Vivo
Haowei HuangHaowei Huang
Application Testing Department at VIVOApplication Testing Department at VIVO
ARYAN PATELARYAN PATEL
Mobile Repair Technician at VivoMobile Repair Technician at Vivo