JIA XIN LIM

- Responsible for monthly bank reconciliation & petty cash reconciliation.

- Responsible for daily petty cash, credit card charges and bank statement transaction data records.

- Coordinate and liases with admin job to make smoothly of administrative daily operation

- Process credit notes and solve any return issues.

- Calculation and preparing accrued revenue for vehicle estimate and finalise monthly.

- Prepare and process monthly payment vouchers.

- Prepare medical claim and staff commissions.

- Prepare monthly Profit & Loss Statement.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, arranging customer request, collect payment.
• Answered phone for booking and solve all customer questions.
• Kept reception area clean and neat to give visitors positive first impression.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

• Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
• Contributed to increased revenue by upselling menu items and promoting daily specials effectively.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Bussed and reset tables to keep dining room and work areas clean.
• Arrangement staff working schedule.
• Guide new waiter/waitress during their probation period.