Summary
Work History
Education
Skills
Timeline
Hi, I’m

JiaoJun Ng

Summary

Adept at streamlining store operations and enhancing customer satisfaction, I leveraged my problem-solving skills and positive attitude to reduce stock discrepancies and maintain a safe, welcoming environment at Packer. My expertise in inventory management and commitment to excellence propelled significant improvements in store efficiency and client relations.

Work History

Employer

Store Manager

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
  • Maintained a safe working environment with strict adherence to safety protocols and guidelines.
  • Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
  • Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
  • Provided reliable support during audits by presenting well-organized documentation, ensuring transparency in inventory management processes.
  • Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.

Packer

Storekeeper

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
  • Maintained a safe working environment with strict adherence to safety protocols and guidelines.
  • Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
  • Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
  • Provided reliable support during audits by presenting well-organized documentation, ensuring transparency in inventory management processes.
  • Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.

Education

Dayeh University
Taiwan

Diploma from Multimedia Design

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Store opening and closing
  • Friendly and positive
  • Inventory management

Timeline

Store Manager

Employer

Storekeeper

Packer

Dayeh University

Diploma from Multimedia Design
JiaoJun Ng