Jian Jun Tan
Summary
Adept at multitasking and maintaining professionalism under pressure, I enhanced customer satisfaction at ITEA by collaborating effectively with kitchen staff and providing top-notch service. My tenure as a piano teacher at Ossia Music School showcases my ability to boost student confidence and impart critical thinking, underscoring my adaptability and commitment to quality.
Overview
2
2
years of professional experience
Work History
Restaurant Worker
ITEA
05.2023 - 11.2023
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
PIANO TEACHER
Ossia Music School
10.2021 - 09.2023
- Boosted student confidence in their abilities through consistent positive reinforcement and encouragement.
- Introduced students to appropriate hand positioning, finger transitions and pedal use.
- Communicated with parents regarding upcoming events and student progress.
- Provided constructive feedback on technique, expression, posture, rhythm-reading skills during weekly private lessons.
Restaurant Waiter
RE&S
11.2021 - 04.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
THEORY Grade 8 -
TRINITY College
ABRSM Piano Grade 8 -
ABRSM
DIPLOMA IN INFOCOMM TECHNOLOGY -
Singapore Institute of Management
09.2023
Skills
- Professionalism
- Self Motivation
- Task Prioritization
- Decision-Making
- Problem-Solving
- Staff Training
- Critical Thinking
- Quality Control
- Adaptability and Resilience
Timeline
Restaurant Worker
ITEA
05.2023 - 11.2023
Restaurant Waiter
RE&S
11.2021 - 04.2023
PIANO TEACHER
Ossia Music School
10.2021 - 09.2023
THEORY Grade 8 -
TRINITY College
ABRSM Piano Grade 8 -
ABRSM
DIPLOMA IN INFOCOMM TECHNOLOGY -
Singapore Institute of Management
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