JIA NING CHIN
Summary
Dynamic professional with a proven track record at Matsushita Greatworld, excelling in customer service and teamwork. Skilled in managing sales data and enhancing productivity, I fostered client relationships, driving business growth, adept at problem-solving and communication.
Overview
8
8
years of professional experience
Work History
Sales Associate
Matsushita Greatworld
01.2024 - Current
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Safeguarded confidential information by maintaining organized filing systems for both physical and digital records.
- Handled incoming and outgoing mail.
- Built relationships with customers and community to establish long-term business growth.
- Entering and managing sales orders in the system.
- Responding to client inquiries, providing quotes, and following up on orders.
- Preparing sales reports, tracking sales targets, and maintaining sales data.
- Liaising between sales reps, customers, and other departments like logistics or finance.
Senior Merchandiser
Thye Wah Han Pte Ltd
02.2019 - 04.2023
- Establish and maintain strong relationships with suppliers, negotiate prices, terms, and delivery schedules.
- Work closely with marketing, sales, supply chain, and design teams
- Communicate with suppliers and manufacturers to ensure timely product delivery and quality standards.
- Assist account department during financial year.
- Meet customer and prepare quotation.
- Liase between China supplier and customer in Singapore, Malaysia,Cambodia, Indonesia.
Data Administrator
HAN Culture and Education Group
04.2017 - 12.2018
- Assist in maintaining company website and social media
- Assist in internal communication
- Assist in marketing department, design brochure and advertisement
- Perform administrative and office duties such as data entry and answering phone call/ enquiry
- Handling payment. Key in data, using NETS machine
- Developed detailed documentation for database administration processes, enabling efficient knowledge transfer among team members.
Education
Communication Studies
Universiti Malaysia Sarawak
Malaysia09-2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal/written communication
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Timeline
Sales Associate
Matsushita Greatworld
01.2024 - Current
Senior Merchandiser
Thye Wah Han Pte Ltd
02.2019 - 04.2023
Data Administrator
HAN Culture and Education Group
04.2017 - 12.2018
Communication Studies
Universiti Malaysia Sarawak
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