Jia Min Ang
Summary
Experienced and result oriented Manager with over 8+ years of experience driving revenues performance, growth in retail environments. Motivated professional with strength in supervising employees and promoting customer service. Inventory control and creative and maintained visual merchandising specific to cater guest's needs and standard. Trained in product knowledge and store regulations. Identifying issue and solutions. Passionate and committed to create an fun environment to achieving increase sales and customer satisfaction.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Venue Manager
TIMEZONE
03.2017 - Current
- Manage multiple outlets, lead teams to ensure that venues are being operated effectively
- Improved customer numbers by promoting smart, effective and appealing promotions, discounts and offers
- Observed daily operations, encouraging staff adherence to company procedures, rules and regulations
- Maintaining stocks and manhours to keep expenditures within company budgets, avoiding overspending and achieving profit margins
- Managed employee work schedules, holidays and absences to meet operational needs and maintain good productivity
- Monitored inventory levels and made necessary adjustments to maximize sales and profits
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers
- Monthly reviews and trend analysis of Venue's feedback
- Recruit, coach and mentor new trainees. Building and elevating through coaching and training
- Drive the team to achieve revenue target for Sales
- Approval of payroll for outlet before sending to HR for salary processing
Education
N-Level -
North View Secondary School
Singapore 01.2008 - 11.2011
Skills
- Team Leadership
- Business Growth
- Effective Customer Communication
- Staff Recruitment
- Revenue Projections
- Problem Resolution
- Inventory Management
- Staff Supervision
- Detailed Product Information
- Project Management
Accomplishments
- Lead as Manager to open two new outlets.
- Managed team of 30 staff members.
- Increased sales by coaching employees on new merchandising standards.
- Cost-saving measures by reducing manpower budget.
- Reducing Stocks orders by planning ahead by managing and forecasting stock flow.
Timeline
Venue Manager
TIMEZONE
03.2017 - Current
N-Level -
North View Secondary School
01.2008 - 11.2011
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