JIALONG FU
Summary
Dedicated sales professional offering experience recommending, selecting and assisting with locating merchandise based on the needs of the individual consumer. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
6
6
years of professional experience
Work History
Salesperson
COCOMI
11.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Patrol Officer
SINGAPORE POLICE FORCE
01.2021 - 11.2022
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
- Responded to emergency calls and provided appropriate support.
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
Cashier
NTUC
10.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Food Server
HAIDILAO PTE LTD
01.2018 - 12.2020
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
DIPLOMA IN BANKING AND FINANCE
SIM GLOBAL EDUCATION
SINGAPORE12.2024
GCE O LEVEL
PEI HWA SECONDARY SCHOOL
Singapore01.2020
Skills
- Cross-Selling Products and Services
- Corporate Compliance
- Needs Analysis
- Profit Generation
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Salesperson
COCOMI
11.2022 - Current
Patrol Officer
SINGAPORE POLICE FORCE
01.2021 - 11.2022
Cashier
NTUC
10.2020 - 01.2021
Food Server
HAIDILAO PTE LTD
01.2018 - 12.2020
DIPLOMA IN BANKING AND FINANCE
SIM GLOBAL EDUCATION
GCE O LEVEL
PEI HWA SECONDARY SCHOOL
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