Jia Hao Tan
Manager (Contract Readiness)
Summary
A fast-learner, bringing forth a wave of motivated attitude, I believe my experiences could be utilized to build, as well as to further the mission of the company.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Manager (Contract Readiness)
Ministry of Defence (DXO)
01.2025 - Current
- Overseeing the entire contracts under Navy.
- Attend and produce minutes for internal meetings to support the timely renewal of contracts.
- Review and ensure that contracts are in proper manner prior to submission for higher approval.
- Keep track and ensure that reporting of contract renewal status are timely.
Senior Project Coordinator
Catalent Pharma Solutions
09.2023 - 12.2024
- Under own direction for assigned projects or in support of PM team co-ordinate projects from award stage to completion ensuring correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion.
- Attend and produce minutes and actions for internal and client meetings/ teleconferences/ client visits and audits to support own assigned projects or PM team and understand full scope requirements to generate all required project documentation.
- Receive, monitor and manage client supplied label text/ Randomizations, drug, components and materials and ensure delivery to internal functions as required.
- Generate required documentation and liaise with depot group for 3rd party depot setup.
- Manage inventory reporting and monitor and track client inventory in line with project requirements.
- Set up clients on fusion site as required, provide ongoing support for client use and password management.
- Supply relevant information and produce project forecasts to PM team to support S&OP and client management.
- Set up returns phase of projects, generate, manage and monitor KDRs and destruction process ensuring invoicing is completed.
- Collect KPI data and supply to PM team.
- Assist with departmental training and completion of training documentation.
- Mentoring of junior project coordinators.
- Investigate and propose solutions for disputed invoices and effectively manage invoice queries to ensure timely resolution and payment.
- When acting as part of the PM team, reporting of project requirements and acting as liaison for remote to site project management during the absence of the project manager.
- Will become proficient with JDE and will perform all project set up entries and tracking as needed for all projects assigned as support or lead, and will also be responsible for marking financial milestones.
Project Coordinator
Catalent Pharma Solutions
07.2021 - 08.2023
- Under direction from PM team co-ordinate projects from award stage to completion ensuring correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion.
- Attend and produce minutes and actions for internal client meetings/ teleconferences/ client visits and Audits to support PM team and understand full scope requirements to generate all required project documentation.
- Receive, monitor and manage client supplied label text/ Randomizations, drug, components and materials and ensure delivery to internal functions as required.
- Generate required documentation and liaise with depot group for 3rd party depot set-up.
- Manage inventory reporting and monitor and track client inventory in line with project requirements.
- Set up clients on fusion site as required, provide ongoing support for client use and password management.
- Collect KPI data and supply to PM team.
- Supply relevant information and produce project forecasts to PM team to support S&OP and client management.
- Set up returns phase of projects, generate, manage and monitor KDR's and destruction process ensuring invoicing complete.
- Assist with departmental training and completion of training documentation.
- Investigate and propose solutions for disputed invoices and effectively manage invoice queries to ensure timely resolution and payment.
- When acting as part of the PM team, provide information to Project Manager on specific project requirements, may act as an onsite liaison for remote to site project management and deputise on specific tasks in the project manager's absence.
- Will become proficient with JDE and will perform all project set up entries and tracking as needed, and may also be responsible for marking financial milestones under the guidance of PM.
- Assist in preparation and regular review of Standing Operating Procedures relating to own areas of responsibility.
- Will become proficient in workfront and compliant with all delegated tasks.
- Ad hoc duties which may be assigned to this post.
Operations Associate
Catalent Pharma Solutions
06.2018 - 06.2021
- To perform Receipt, Pick and Pack, Returns, Rejects and Destruction and Secondary Packaging operational processes for pharmaceutical products for clinical trials.
- To perform the inspection and receipt of incoming returns materials. Inspection of returns materials against the pack list.
- Reclassification of current storage items to reject status according to client instructions.
- Ensure appropriate storage of rejected items pending client instructions, in line with site SOP's.
- Perform consolidation of returns and rejects.
- GMP Label Printing, Label Inspection, Over-labelling and Secondary Packaging Activities.
- To perform housekeeping activities as assigned by Operations Manager / M&P or S&D Supervisor.
- To perform documentation and admin duties as assigned by Operations Manager / M&P or S&D Supervisor.
Education
Graduate Diploma - Logistics & Supply Chain Management
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
01.2024 - Current
BSc - Logistics & Supply Chain Management
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
01.2019 - 01.2023
Diploma - Medicinal Chemistry
NANYANG POLYTECHNIC
04.2013 - 03.2016
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Customer service
Project management
Cross-functional teamwork
Project planning
Verbal and written communication
Budget control
Timeline
Manager (Contract Readiness)
Ministry of Defence (DXO)
01.2025 - Current
Graduate Diploma - Logistics & Supply Chain Management
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
01.2024 - Current
Senior Project Coordinator
Catalent Pharma Solutions
09.2023 - 12.2024
Project Coordinator
Catalent Pharma Solutions
07.2021 - 08.2023
BSc - Logistics & Supply Chain Management
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
01.2019 - 01.2023
Operations Associate
Catalent Pharma Solutions
06.2018 - 06.2021
Diploma - Medicinal Chemistry
NANYANG POLYTECHNIC
04.2013 - 03.2016
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