Jia Hao Sim
Summary
Fast learning, quick thinking leader that can guide teams to meet targets assigned to them. Creative, problem solver that finds better and quicker methods to a task. Active and out spoken that part takes in coming up with ideas.
Overview
2
2
years of professional experience
Work History
Picker & Packer/ Group In-charge
Alterglow
11.2021 - 01.2022
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed safety protocols and procedures to minimize workplace accidents.
- Verified proper labeling and identification on all orders before shipment.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Usher
Singapore Airshow
02.2022 - 02.2022
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Worked with other staff members to facilitate smooth flow of operations.
Rider Pallet Jack Operator
Giant Supermarket
01.2022 - 02.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Worked well in a team setting, providing support and guidance.
- Operated Rider Pallet Jack proficiently in face moving place and tight areas
Customer Service Representative
DBS Bank
08.2023 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Education
O'Level Certificate -
East Spring Secondary School
30 Tampines Street 34, Singapore 52923110.2021
Skills
- Team Leadership
- Equipment Operation
- Complaint Resolution
- Truck Loading
- Shipment Receiving
Timeline
Customer Service Representative
DBS Bank
08.2023 - 10.2023
Usher
Singapore Airshow
02.2022 - 02.2022
Rider Pallet Jack Operator
Giant Supermarket
01.2022 - 02.2022
Picker & Packer/ Group In-charge
Alterglow
11.2021 - 01.2022
O'Level Certificate -
East Spring Secondary School
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