Jhumendran A/L Janaki Ramudu
gelang patah
Summary
Diploma in Business Studies graduate from Oasis College, equipped with strong management and communication skills. I am committed to a growth mindset and thrive in challenging environments. I believe in continuous learning and aim to gain valuable experience and knowledge in every role, with personal and professional development as my top priority.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
Operational Executive
Hitech Consultant Sdn Bhd
06.2024 - 07.2025
- Prepared and submitted calibration reports and technical documentation for electrical projects.
- Followed up with clients on outstanding payments, maintaining clear communication and ensuring timely collections.
- Maintained a tracking system for submission statuses, client feedback, and payment records.
- Coordinated with engineers and TNB officials to resolve submission issues and ensure approval timelines were met.
- Assisted in the preparation of electrical drawings, forms, and related documents required for project approvals.
- Provided administrative support, including scheduling, report compilation, and internal updates.
- Delivered regular progress reports and updates to senior management regarding operations and client accounts.
Store Manager
JR Vengatesh Store
10.2017 - 05.2024
- Oversee budgeting and financial planning to ensure profitability
- Monitor financial performance, analyze reports, and make data-driven decisions
- Manage inventory levels, procurement, and distribution to maintain adequate stock.
- Develop relationships with suppliers to ensure quality products and favorable terms
- Develop and implement long-term business strategies to achieve organizational goals
- Identify and mitigate potential risks to the business, including economic, operational, and external factors
- Develop contingency plans for emergencies and unforeseen circumstances
- Monitor product turnover and adjust purchasing accordingly
- Oversee all aspects of daily operations in a hands-on manner.
- Take responsibility for the overall success and profitability of the store.
- Personally manage basic bookkeeping tasks.
- Maintain accurate records for financial transactions and tax purposes.
- Manage the store's budget and expenses closely.
- Track daily sales and expenses for financial decision-making
- Interact directly with customers to understand their needs and preferences.
- Implement a personalized customer service approach to build loyalty
Accountant
Deluxe Circle Freshmart
05.2016 - 01.2017
- Generate and send out customer invoices promptly
- Follow up on overdue accounts and facilitate timely collections
- Process invoices and ensure timely and accurate payments to vendors.
- Reconcile vendor statements and address discrepancies
- Provide support for month-end and year-end closing processes
- Assist with special projects and tasks as assigned by the finance manager
- Accurately record financial transactions into the accounting system.
- Maintain organized and up-to-date financial records and documentation
Customer Care Support
GSC Cinemas
02.2015 - 09.2015
- Resolve customer problems via phone, email and social media
- Arrange online bookings and refunds
Education
Diploma - Business Studies
Oasis College
01.2013 - 01.2015
SPM -
SMK Dato Usman Awang
01.2008 - 01.2012
Skills
- Fast learner
- Able to plan and organize efficiently
- Able to understand quickly in any topic or subject learned
- Highly proficient in problem solving
- Excellent formal communication skills – verbal and written
- Able to work well under pressure
Personal Information
- Ethnicity: Indian
- Availability: Willing to Travel: Yes, Willing to Relocate: Yes
- Gender: Male
- Nationality: Malaysian
- Marital Status: Single
References
- Logenthiran, Bunker Clerk, Tumpuan Megah Sdn.Bhd, +60149216430
- Trishan, Managing Director, Hitech Consultant Sdn.bhd, 01111907083
Timeline
Operational Executive
Hitech Consultant Sdn Bhd
06.2024 - 07.2025
Store Manager
JR Vengatesh Store
10.2017 - 05.2024
Accountant
Deluxe Circle Freshmart
05.2016 - 01.2017
Customer Care Support
GSC Cinemas
02.2015 - 09.2015
Diploma - Business Studies
Oasis College
01.2013 - 01.2015
SPM -
SMK Dato Usman Awang
01.2008 - 01.2012
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