Jhorence Tuling
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waiter/server position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Cafe Owner
Shatea
08.2020 - Current
- Main cook
- Experienced in mixing frappes and other beverages
- Expanded menu offerings to cater to diverse market needs.
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Handled escalated customer concerns with speed and knowledgeable support
- Maintained kitchen cleanliness and sanitation
Service Associate/Waiter
Bai Hotel Cebu
01.2019 - 11.2019
- Assisted in banquet events.
- Unloaded, loaded and stocked merchandise.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Responded proactively and positively to any operational changes.
Bankquet Service
Quest Hotel And Conference Center - Cebu
09.2018 - 01.2019
- Assisted banquet events.
- Handled customer customer concerns with speed and knowledgeable support
Bellman
Crown Garden Hotel
10.2017 - 03.2018
- Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
- Escorted guests to and from rooms and assisted with baggage.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
Education
Bachelor of Science - Hotel And Restaurant Management
University of Cebu- Main Campus
Sanciangko St, Cebu City, 6000 Cebu, Philippines10.2016
Skills
- Barista skills
- Customer Relations
- Kitchen Staff Coordination
- Customer Service
- Food safety knowledge
- Can work under pressure
- Self-motivated
- Team Player
Timeline
Cafe Owner
Shatea
08.2020 - Current
Service Associate/Waiter
Bai Hotel Cebu
01.2019 - 11.2019
Bankquet Service
Quest Hotel And Conference Center - Cebu
09.2018 - 01.2019
Bellman
Crown Garden Hotel
10.2017 - 03.2018
Bachelor of Science - Hotel And Restaurant Management
University of Cebu- Main Campus
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