Experienced and self motivated HC and Insurance operation Senior Processor Associate with 9 years in US healthcare industry. Skilled in working under pressure and adopting to new situations and challenges to best enhance the organization brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Processor Associate
NTT DATA Information Processing Services Private Limited
04.2019 - 04.2024
Examine the patient demographic, Report date, Policy coverage, pre-onboarding policy/benefits review as per SOS's guidelines
Handle claims registration for life Insurance and General Insurance personal lines with in TAT.
Handle screening of medical bills to verify with policy information and status.
Perform accurate submission of IP and OP claims. Set-up, Examine and Submit all IP and OP claims via Lifesys P-Term.
Stayed current on HIPAA regulations, benefits claim processing, medical terminology, and other procedures in health and life claims services
Ensure that all claim documents from clients are submitted to insurers within agreed timeframes (TAT)
Screening of medical records and medical bills to verify with policy information and status
Maintain proper medical records to enable the identification of claim trends and inform underwriters immediately of ant adverse trends
Conduct recovery action against reinsures and thirds parties are taken without delay
Process and review on claim settlements and approve with authority limit with using of Lifesys P-Term and Image portal and BCP
Review claims appeal, exceptional handling, and escalation from Broker
Ensure claim settlement documents are sent to clients in a timely manner
Examine the electronically / manually received claim form, Fund transfer, medical records, UB-04 form, HIPPA bill, EOB bills, Diagnosis code and CPT codes for pay or denied the claims
Liaise with and follow up with claimants, policy holders and agents on outstanding requirements
Support claims officers in the requisition for payments on approved claims
Examine the claims/policy for payment, if the documents not valid or need additional documents sent to NIGO process and draft letter (LSP) to client for requested documents.
Auto Injury Solutions
SOURCE HOV INDIA PVT. LTD
04.2014 - 12.2018
Worked with 3rd party claims
To Examine claims investigated by insurance Adjusters, further investigating questionable claims to determine policy liability
Process and decide on claim settlement and approve within authority limit
Determine the patient responsibility based on their insurance plans
Enter insurance and patient payments into the practice management patient ledger.
Education
Bachelor Of Engineering - Electrical, Electronics And Communications Engineering
Anna University
Tamil Nadu, India
06.2011
Skills
Advanced Data Analysis
Workflow Management
Expert Communication
Data entry experience
Teamwork and Collaboration
Multitasking and Organizing
Microsoft Excel
Problem-Solving
Time Management
Expert in LIfesys P-Term, SAP
MS-Word
Health and Life Insurance Policy
Certification
I have successfully completed the medical coding Training on Utilizing and Manoeuvring through the ICD-10 CM and CPT coding books also on an extensive syllabus of Medical Terminology, Anatomy and Physiology.
Languages
English, Tamil
Personal Information
Father's Name: Jeyaraj. S
Date of Birth: 08/30/88
Gender: Male
Nationality: Indian
Marital Status: Married
Disclaimer
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.
Timeline
Senior Processor Associate
NTT DATA Information Processing Services Private Limited
04.2019 - 04.2024
Auto Injury Solutions
SOURCE HOV INDIA PVT. LTD
04.2014 - 12.2018
Bachelor Of Engineering - Electrical, Electronics And Communications Engineering
Corporate Account Opening Senior Processor at Commercial International Bank (CIB)Corporate Account Opening Senior Processor at Commercial International Bank (CIB)