Jewel Tan
Summary
Proven leader with a track record of enhancing team productivity by over 30% at Toms through effective staff management and process improvement. Skilled in fostering teamwork and collaboration, adept at problem-solving and operations management. Demonstrates exceptional attention to detail and a goal-oriented approach to driving results and achieving company objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Toms
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Chef
Grace Bowl
02.2021 - Current
Sales Associate
Eys
01.2019 - 05.2019
Service Crew Member
18chef
04.2017 - 01.2019
Education
Chemical Process Technology - Chemical Process Technology
Ite East
Simei02.2024
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Staff Development
- Staff Discipline
- Operations Management
- Process Improvement
- Process Monitoring and Improvement
- Project Management
- Schedule development
- Inventory Oversight
- Priority management
- Expectation setting
- Financial Management
- Waste Reduction
- Data Analytics
- Industrial hygiene
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
- Time Management
- Effective Communication
- Team building
Certification
Food hygiene cert level 1 & refresher
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hokkian dialect
Intermediate (B1)
Timeline
Supervisor
Toms
03.2024 - Current
Chef
Grace Bowl
02.2021 - Current
Sales Associate
Eys
01.2019 - 05.2019
Service Crew Member
18chef
04.2017 - 01.2019
Chemical Process Technology - Chemical Process Technology
Ite East
Food hygiene cert level 1 & refresher
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