Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Jewel Soh

Jewel Soh

Summary

Dedicated Patient Service Associate with a proven track record at National University Hospital NUHS, excelling in appointment scheduling and patient confidentiality. Adept at enhancing patient experiences through effective communication and collaboration with healthcare teams, ensuring professionalism and etiquette in all interactions. Committed to fostering seamless service delivery in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Tutor

Private
01.2025 - Current
  • Developed customized lesson plans to address individual student needs.
  • Facilitated engaging tutoring sessions to enhance understanding of core subjects.
  • Assessed student progress and provided constructive feedback for improvement.
  • Utilized educational tools and resources to support diverse learning styles.

Patient Service Associate

National University Hospital NUHS
09.2025 - 02.2026
  • Assisted patients in navigating hospital services and appointments
  • Managed patient inquiries through effective communication and problem-solving
  • Scheduled and confirmed patient appointments using electronic health record systems
  • Collaborated with healthcare teams to ensure seamless patient experiences

Attraction Operations

Gardens by the Bay
04.2025 - 07.2025
  • Ensured smooth attraction operations through effective communication with team members and supervisors.
  • Assisted in improving attraction operations through participation in team meetings sharing feedback based on observations or guest interactions.
  • Ensured the safety of all guests by closely monitoring attraction operations and responding quickly to any issues or concerns.

Teaching Intern

Ministry of Education
01.2025 - 03.2025

- Instructed students spanning Secondary 1 to 4 in both English Language and English Literature for the Ordinary Level (O’levels) examination.

- Coordinated Curriculum Development: crafted comprehensive teaching worksheets, lecture slides, and notes for English/Literature syllabus, to facilitate effective comprehension and learning outcomes among students.

- Assisted in providing feedback for students’ work to bolster their understanding of the subject.

- Facilitated Engaging Class Discussions: Orchestrated dynamic class discussions, encouraging students to participate and exchange ideas, promoting a collaborative learning environment during each lesson.

- Utilised Learning models for Interactive Presentations: Leveraged learning tools and external applications to design visually appealing and informative presentations covered study techniques and personal growth strategies, enhancing student engagement and development.

Education

No Degree -

Catholic Junior College
Singapore
12.2024

No Degree -

Tanjong Katong Girls' School
12.2022

Skills

  • Patient confidentiality
  • Appointment scheduling
  • Professionalism and etiquette

Accomplishments

    Assistant Home Tutor Councillor 2023 & 2024

    Section Leader, Guitar Ensemble (EXCO Member) 2023 & 2024

Languages

English
Bilingual or Proficient (C2)
Mandarin
Advanced (C1)

Timeline

Patient Service Associate

National University Hospital NUHS
09.2025 - 02.2026

Attraction Operations

Gardens by the Bay
04.2025 - 07.2025

Tutor

Private
01.2025 - Current

Teaching Intern

Ministry of Education
01.2025 - 03.2025

No Degree -

Catholic Junior College

No Degree -

Tanjong Katong Girls' School
Jewel Soh