Jevon Samuel

• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Decide an optimum offer and also efficient store layout with less than 900 m2 to fulfill the sports market needs in the catchment area.
• Animate the operational timeline and implantation organization of all the fixtures and stock in the most efficient way.
• Lead the planning and execution of marketing actions for the grand opening week.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.

Notable achievement:

• The highest sales for new store Grand Opening weekend in 2025.
• Achieve profitability in the first month of opening
• Already promote 1 team member to take more responsibility within 4 months of working.

• Lead the A-Z animation and implementation of 3 main topics which are business (sales & profitability), operation (safety & productivity), and human (team development & engagement).
• Develop local sports offer according to customer demographic, trend analysis, catchment area and translate them into a store concept & layout + the human needs.
• Provide an amazing omnichannel customer experience + providing relevant sport class and experience on the playground inside the store.
• Building a sustainable relationship with all the stakeholders especially with the landlord, business partners and communities around the catchment area to improve the brand presence.

Notable achievement:

• Lead the first business model transformation in Indonesia. From full store 2.600 m2 to 1.700 m2 store + 900m2 playground inside a mall store
• Successfully execute human structure adjustment from 33 team members to 16 while still maintaining the number 1 team engagement rate in Indonesia
• Highest mall store conversion rate in 2024
• The best customer service award for 2022 and 2024.
• The best visual merchandising in 2023
• Promote 17 team members to take more responsibility in the company
• In 2024 lead the mission to animate stock (availability, stock value) of the city and support the warehouse relocation transition.

• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Completed workplace safety and hazard inspections.
• Monitored safety practices of new and existing employees.
• Led employee training on safe usage of equipment.
• Assisted in accident investigations, identifying root causes, and recommending corrective actions to prevent future occurrences.

• Generate new customers to disburse working capital.
• Conduct financial analysis of the business of potential customers
• Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
• Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.