Jeva Jothi Ganisan

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Maintained inventory of office supplies and placed orders.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Liaised between clients and vendors and maintained effective lines of communication.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Established administrative work procedures to track staff's daily tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
• Enhanced office environment, organizing spaces for better workflow and employee comfort.

Duties & Responsibilities

Managing Office Communications

Scheduling and Calendar Management

Document Management

Office Supplies and Inventory

Data Entry and Record Keeping

Assisting with Financial Tasks

Answering and directing phone calls.

Responding to and forwarding emails.

Handling incoming and outgoing mail and deliveries.

Organizing and scheduling appointments.

Filing and organizing documents, both physical and digital.

Creating and updating records, databases, and spreadsheets.

Monitoring inventory levels and restocking as necessary.

Coordinating with vendors for office equipment and services.

Entering and updating data into company systems.

Ensuring accuracy and completeness of records.

Managing employee records and files.

Handling basic bookkeeping tasks, such as invoicing and expense reports.

Greeting and assisting visitors to the office.

Providing information to clients and customers.

Handling customer inquiries and resolving issues.

Assisting with recruitment processes, including scheduling interviews and processing applications.

Managing onboarding and offboarding procedures.

Maintaining employee attendance and leave records.

Preparing and distributing company communications, such as newsletters and memos.

Supporting senior management with various administrative tasks.

• Contributed to the development of new procedures for enhanced security monitoring, resulting in improved coverage across the facility.
• Managed access control systems, verifying credentials and granting appropriate access levels to authorized individuals only.
• Coordinated with maintenance teams to ensure prompt resolution of any technical issues impacting control room functionality.
• Reduced response times for critical incidents through effective coordination with on-site security personnel.
• Performed regular reviews of control room procedures, identifying areas for improvement and working collaboratively to implement necessary changes.
• Supported emergency response efforts by providing real-time updates on evolving situations and coordinating resources as needed.

Access Controller

• Assisted in the onboarding and training of new control room staff, sharing expertise and best practices while fostering a positive team environment.
• Streamlined incident reporting processes, ensuring timely and accurate communication to management and other relevant parties.
• Monitor and control access of employees and visitors in and out of restricted areas by ensuring positive personnel identification.
• Implementing and maintaining Excel spreadsheets.
• Conduct a Beg Check and ensure no prohibited items.
• Responsible for maintaining security protocols and access control systems to ensure the safety of personnel, property and data.
• Monitoring entry points, access control security guards conduct periodic patrols of the premises to deter unauthorized access, observe suspicious activities, and ensure overall security and safety.
• Attending all the alarms and reporting to Supervisor.
• Ensure prohibited and restricted items are not brought into or leave the building.

Screening Officer

• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• Perform Hand Held metal detector searches.
• Perform Walk through metal detection searches.
• Any other adhoc duties given by supervisor.
• Responsible for the day to day management of all physical security system to include alarm intrusion, access control CCTV, site touring system and key and cores.
• Ensure the safety and customers Data protection by screening and visual check.

Control Room Officer / Site Lead

• Command and control officers help and guide the ground operations by managing the communication.
• Perform Control Room daily operation with high integrity and efficiency.
• Monitor CCTV during shift and report unusual activity Line Duty Security Manager.
• Respond promptly to the radio checks, made by the fellow officers and keep accurate records of all communications.
• Handling and answering call for multiple alarms within Singapore and Overseas Account thru Lenel. Update the optics and resolve the alarm by creating relevant Ticket such as Device Malfunction and Line Error Active Alarm.
• Lead a team and run the site with full of responsibility and vigilant. Respond the issues of contractors and resolve the problems accordingly.
• Dispatch Officers to respond alarms and ensure the site is secured and no any suspicious activities at the location.
• Prepare Root Cause report and with prompt reply to the optics alarm report.
• Do deployment daily for the ground officers and briefing the officers every morning of their job scope.
• Assisting the ground officer in any difficulties of their task and assisting in their busy work environment.
• Communicating with Security Operation Centre for internal and overseas alarm.

• Handling all admin duties
• Assisting and balancing the join account of company
• Arranging and Issue cheque for profit to all the agents
• Order stationary and keep all the records updated
• Checked and updated the Quarterly report and monthly reports based on agents performance (Properties files -Sell/Rent/Auction)
• Prepare Weekly / Monthly meeting minutes report and filling all the files accordingly
• Real Estate online advertiser (Auction / Sell / Rent houses) - advertising properties in property list on behalf of company
• Answering phone calls regarding the Housing matters and Agents
• Office fully handling by myself alone with full responsibilities on my shoulders
• HR duties such as preparing salary slip including calculating Provident Fund for each employee, arranging the payment of provident Fund of the company and assisting with the payment cheque to the counter payment for employees
• Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
• Processed and prepared documents such as business or government forms and expense reports.
• Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Coordinated and scheduled meetings and appointments.

• Handling all the documentation including government related letters
• Escort the OKU kids with assistant to hospital appointments
• Assisting basic accounts details
• Arranged meetings and appointments and updated records to assist management.
• Improved workplace safety, conducted regular checks and reported potential hazards immediately.
• Coordinated and scheduled meetings and appointments.
• Created and maintained detailed records of all office activities.
• Processed and prepared documents such as business or government forms and expense reports.

• Dealing with Government related letters for customers, such as applying loan procedures and preparing the relevant documents example for new housing projects
• Dealing with government for project Plan approval
• General administration job
• Travelling out to meet customer to collect documents and approved project plan
• Entered data into system and updated customer contacts with information to keep records current.
• Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
• Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Contributed to project success by providing administrative support to various teams as needed.
• Arranged meetings and appointments and updated records to assist management.
• Improved communication between departments through effective scheduling and coordination of meetings.
• Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
• Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Purchased and maintained office supplies.
• Coordinated and scheduled meetings and appointments.

• Communicate with Customers on receiving demands, arrange priorities, materializing the rolling forecast
• Scheduling activities based on production capacity and forecast (Assembly and Test)
• Follow-up internally (with respective department) on delinquency of lot movement from one operation to another, on hold for quality and administrative issues
• To achieve 100% on-time delivery of product to customers
• Submit Daily, weekly and monthly report progress
• Follow up with staging customers order alias with department supervisors
• Follow up for customers until to the shipment with best quality control check
• Data entry according to the daily data
• Answering overseas phone calls and replying emails from customers regarding Purchase Order
• Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
• Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
• Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
• Negotiated with suppliers and contractors to secure optimal timelines, contributing to project success.
• Monitored project progress against schedules meticulously, identifying lags early and adjusting plans to stay on track.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Increased customer service success rates by quickly resolving issues.

• Law clerk responsibilities include preparing legal documents
• General office duties such as typing documents, answering the phone, filling documents and entering data
• Maintain and update law libraries, literature and documentation
• Ensure that related case documents are properly ordered and available before the hearing or judgment date
• Communicating with clients regarding Letter of Demand for their payment
• Facilitated effective case management by tracking deadlines and ensuring timely completion of tasks.
• Safeguarded sensitive client information using secure file storage methods that met industry standards.
• Contributed to positive client relationships through consistent updates on case progress and diligent follow-ups on inquiries or concerns.
• Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
• Managed court sessions, maintaining attendant records for court proceedings.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
• Explained treatment procedures and instructed patients on home care guidelines.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Prepared patient x-rays and images for dentist review.
• Collaborated with the dental team to develop customized treatment plans for individual patients.
• Assisted in emergency dental procedures, providing critical support in high-pressure situations.
• Prepared and sterilized instruments and materials for use by dentists.
• Supported dental procedures, ensuring efficient operation and patient satisfaction.
• Verified patient insurance eligibility and benefits.

• Manage reception, attend to patients and perform front desk duties such as greeting patient and do registration, appointment, billing, answering phone calls, etc
• Performing administrative tasks such as scheduling appointments and filing records
• Ordering supplies for the clinic
• Collecting payments from patients and balancing accounts
• Assisting cleaning wounds for diabetic patients
• (Applying simple wound dressing)
• Assist Doctor during consultations if required
• Preparing medication according to the Doctor prescription
• Helped front desk staff register and process patients.
• Assisted with documenting clinic activities and updated medical records.
• Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
• Set appointments for patients and reached out to reschedule appointments due to provider availability.
• Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
• Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
• Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.
• Increased patient satisfaction levels through active listening skills, empathy, and prompt resolution of concerns or issues that arose during visits.
• Reduced wait times by swiftly completing administrative tasks such as data entry, billing procedures, and prescription refills.
• Optimized resource use by carefully monitoring supply levels and promptly placing orders to avoid stockouts or excess inventory.
• Collected specimens, delivered to lab and brought results back to clinical team.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Oriented and trained new staff on proper procedures and policies.
• Taught patients about medications, procedures, and care plan instructions.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Conduct interviews with drug patients, submit the report to the government, and arrange an appointment with the doctor to ensure patients receive the appropriate medication and follow-up care.

• Admin job
• Inspection density by scope after and before bleaching formula and check quality of the cotton and fabric
• Weekly reports
• Machine running inspection
• Entered data into system and updated customer contacts with information to keep records current.
• Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
• Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
• Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
• Arranged meetings and appointments and updated records to assist management.
• Streamlined administrative processes by implementing efficient filing and organizational systems.
• Supported auditors by efficiently compiling requested documentation.
• Coordinated meeting schedules for management, facilitating smooth operation and effective communication.
• Improved workplace safety, conducted regular checks and reported potential hazards immediately.
• Processed incoming and outgoing mail and packages according to established procedures.
• Coordinated and scheduled meetings and appointments.
• Supported staff on special assignments and ad hoc projects.