Internet, trading, music and ball games
Jethro Ee Xiang Zheng
Supervisor
Summary
Strong work ethic,attention to detail, dependability, persistence and patience,self discipline, continuous improvement.
Overview
14
14
years of professional experience
11
11
years of post-secondary education
Work History
Supervisor
Bottles & Bottles
2022.02 - Current
- Customer service, product knowledge, sales transaction, stocking & inventory management, maintaining store appearance, promotions & upselling, handling returns & exchanges, visual merchandising & team collaboration and security
Supervisor
(Get It) by Changi Recommends
2019.01 - 2021.12
- Assisting customers, provide product knowledge, process sales, maintain store organization, restock inventory, promote sales, handle returns, set up displays, collaborate with the team and ensure store security to create a positive shopping experience
Senior Sales Associate
Wine Connection
2015.08 - 2018.11
- Customer assistance, product knowledge, sales transaction, stocking inventory, display & merchandising, maintaining store organization, wine tasting events and providing recommendations to customer
Customer Service Representative
Singtel Comcentre
2011.09 - 2015.06
- Assisting customers, troubleshooting, issue resolution, processing orders, feedback collection, record keeping, collaboration with other team members
Education
Completed Primary School -
Beatty Secondary School
1986.01 - 1990.04
Completed O Level -
Catholic High School
1979.01 - 1985.04
Skills
Customer service
Sales techniques
Communication
Attention to detail
Active listening
Problem solving
Time management
Teamwork
Well organized
Interests
Timeline
Supervisor
Bottles & Bottles
2022.02 - Current
Supervisor
(Get It) by Changi Recommends
2019.01 - 2021.12
Senior Sales Associate
Wine Connection
2015.08 - 2018.11
Customer Service Representative
Singtel Comcentre
2011.09 - 2015.06
Completed Primary School -
Beatty Secondary School
1986.01 - 1990.04
Completed O Level -
Catholic High School
1979.01 - 1985.04