Internet, trading, music and ball games
Jethro Ee Xiang Zheng
Supervisor
Summary
Strong work ethic,attention to detail, dependability, persistence and patience,self discipline, continuous improvement.
Overview
14
14
years of professional experience
11
11
years of post-secondary education
Work History
Supervisor
Bottles & Bottles
02.2022 - Current
- Customer service, product knowledge, sales transaction, stocking & inventory management, maintaining store appearance, promotions & upselling, handling returns & exchanges, visual merchandising & team collaboration and security
Supervisor
(Get It) by Changi Recommends
01.2019 - 12.2021
- Assisting customers, provide product knowledge, process sales, maintain store organization, restock inventory, promote sales, handle returns, set up displays, collaborate with the team and ensure store security to create a positive shopping experience
Senior Sales Associate
Wine Connection
08.2015 - 11.2018
- Customer assistance, product knowledge, sales transaction, stocking inventory, display & merchandising, maintaining store organization, wine tasting events and providing recommendations to customer
Customer Service Representative
Singtel Comcentre
09.2011 - 06.2015
- Assisting customers, troubleshooting, issue resolution, processing orders, feedback collection, record keeping, collaboration with other team members
Education
Completed Primary School -
Beatty Secondary School
01.1986 - 04.1990
Completed O Level -
Catholic High School
01.1979 - 04.1985
Skills
Customer service
Sales techniques
Communication
Attention to detail
Active listening
Problem solving
Time management
Teamwork
Well organized
Interests
Timeline
Supervisor
Bottles & Bottles
02.2022 - Current
Supervisor
(Get It) by Changi Recommends
01.2019 - 12.2021
Senior Sales Associate
Wine Connection
08.2015 - 11.2018
Customer Service Representative
Singtel Comcentre
09.2011 - 06.2015
Completed Primary School -
Beatty Secondary School
01.1986 - 04.1990
Completed O Level -
Catholic High School
01.1979 - 04.1985