Microsoft/ Adobe
Jessie Tan
Senior Sales Designer/ Team Lead
Summary
Sales professional with proven track record. Known for delivering innovative solutions that align with client needs and enhance sales performance. Collaborative team player who adapts to changing project requirements and consistently achieves results through strategic planning and effective communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Senior Sales Designer/ Team Lead
Groove Interior Design Pte Ltd
01.2023 - 05.2025
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Mentored new hires by sharing knowledge of the sales process and design principles, fostering a supportive team environment.
- Increased customer satisfaction with personalized design consultations and followups.
- Optimized product offerings by collaborating with suppliers, negotiating favorable pricing, and ensuring quality control.
- Generated increased revenue by identifying upsell opportunities during client consultations and design implementation stages.
- Streamlined design process by implementing efficient project management tools and techniques.
- Provided exceptional post-sales support to further enhance customer satisfaction levels.
- Boosted sales by designing customized solutions tailored to client needs and preferences.
- Implemented successful sales strategies that resulted in a higher closing rate for design projects.
- Trained junior sales designers on best practices for client communication and presentation skills, improving overall team performance.
- Enhanced company reputation through exceptional customer service, consistently exceeding client expectations.
- Proposed new ideas and concepts to enhance merchandise displays.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Senior Sales Designer, Team Manager
Weiken.com Design Pte Ltd
09.2014 - 12.2022
- Conducted thorough market research to stay current on industry trends and inform design decisions.
- Evaluated competitors'' offerings to ensure our designs remained cutting-edge and competitive within the market landscape.
- Collaborated with marketing team to create visually appealing promotional materials for sales presentations.
- Spearheaded innovative showroom designs that showcased products effectively, attracting new customers.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Coached junior team members, improving their skills and confidence in their roles.
- Increased client satisfaction with timely project delivery and consistent updates.
- Promoted customer-centric approach, leading to repeat business and referrals.
- Negotiated with vendors for better rates, reducing project costs and increasing profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Mentored new hires by sharing knowledge of the sales process and design principles, fostering a supportive team environment.
- Increased customer satisfaction with personalized design consultations and followups.
- Optimized product offerings by collaborating with suppliers, negotiating favorable pricing, and ensuring quality control.
- Provided exceptional post-sales support to further enhance customer satisfaction levels.
- Boosted sales by designing customized solutions tailored to client needs and preferences.
- Implemented successful sales strategies that resulted in a higher closing rate for design projects.
- Trained junior sales designers on best practices for client communication and presentation skills, improving overall team performance.
- Enhanced company reputation through exceptional customer service, consistently exceeding client expectations.
- Established team priorities, maintained schedules and monitored performance.
Personal Assistant to Marketing Director
Huttons Asia Pte Ltd
04.2011 - 05.2014
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Accomplished project deadlines by assisting with task completion whenever required.
- Used discretion when handling confidential information.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Kept detailed track of household and maintenance inventory and schedules.
- Bolstered executive decision-making, conducted preliminary research on potential business ventures.
- Improved organizational culture, initiated wellness program that promoted work-life balance.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Improved document management, established systematic filing system that accelerated information retrieval.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Participated in team meetings and staff training sessions.
Education
No Degree - Info-communication Technology
Macpherson ITE
Macpherson04-2008
Skills
Visual Storytelling
Budgeting expertise
Sales presentations
Performance management
Team building
Teamwork and collaboration
Problem-solving
Customer service
Flexibility
Accomplishments
Awards and Recognition
2024 - Achieve 700k sales figure at Groove Interior Design Pte Ltd
2020 - Top 3rd sales in company, awarded at Weiken.com Design Pte Ltd
2019 - Achieve 5 years service award at Weiken.com Design Pte Ltd
2017 - Achieve 1million sales figure at Weiken.com Design Pte Ltd
2016 - Top Team branch/ showroom, awarded at Weiken.com Design Pte Ltd
2016 - Top 2nd sales in company, awarded at Weiken.com Design Pte Ltd
2015 - Top 2nd sales in company, awarded at Weiken.com Design Pte Ltd
Software
Timeline
Senior Sales Designer/ Team Lead
Groove Interior Design Pte Ltd
01.2023 - 05.2025
Senior Sales Designer, Team Manager
Weiken.com Design Pte Ltd
09.2014 - 12.2022
Personal Assistant to Marketing Director
Huttons Asia Pte Ltd
04.2011 - 05.2014
No Degree - Info-communication Technology
Macpherson ITE
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