Jessie Lim

Beauty Advisor

Dr Steven Ang Aesthetic &family Clinic

07.2004 - 06.2024

Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Processed payments, entering sales in register for prompt customer service.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Recommended specific hair and beauty products to meet individual customer needs.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Maintained counter and display areas for cleanliness and organization.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Helped customers feel relaxed and comfortable through conversation and personal relatability.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Followed up with customers to increase satisfaction with purchases and services.
Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.