JESSIE CASIPONG
Singapore
Summary
A results-oriented and passionate individual with precise electrical and hydraulic troubleshooting skills and vast experience in repairing and maintaining various light, heavy, and industrial equipment including road machineries.
Overview
22
22
years of professional experience
Work History
Regional Technical Support Engineer
BOMAG APAC PTE. LTD.
12.2023 - Current
- Conduct Pre-Delivery Inspection (PDI) and commissioning of new BOMAG machines that arrived in the territory (Singapore and Malaysia).
- Provide remote assistance to the dealer and the end-user thru phone or any online platforms, ensuring timely repair of the machines.
- Conduct service training to dealer and the end-user to explain the machine function and application including the basic troubleshooting and preventive maintenance services.
- Respond to on-site support request from dealer and end-user in diagnosing and troubleshooting critical BOMAG machines that need immediate assistance.
- Support the preparation of the recommended spare parts lists for dealers and customers to ensure machine supportability.
- Online monitoring via TELEMATICS to help dealer and end-user aware of the current machine status and condition.
- Process the warranty claims submitted by the dealer to ensure all details provided are complete and accurate.
Service Technician
BAYFIELD EQUIPMENT CORPORATION
07.2022 - 11.2023
- Diagnose and repair any mechanical, hydraulic, and electrical problems of all Wirtgen Group Machinery.
- Conduct a Pre-Delivery Inspection (PDI) Checklist that includes testing all electrical and hydraulic functions and checking for the completeness of the machine’s accessories before delivery to the customer.
- Conduct machine commissioning for customers and provide technical support and application training(on-site/in-room) for brand-new and used machines until they become familiar with the operation.
- Perform the 1st 50hrs, 500hrs, and 1000hrs Preventive Maintenance for those Wirtgen Group Machines covered by Warranty.
- Conduct Machine Inspection and develop a scope of repair and parts recommendations along with a Service Report.
Service Technician
WIRTGEN PHILIPPINES INCORPORATED
03.2012 - 06.2022
- Experienced total restoration of a burnt VOGELE paver’s electrical and hydraulic function and WIRTGEN cold milling, slip form paver, and cold recycling machine back to their normal operating condition.
- Diagnosed and repaired any mechanical, hydraulic, and electrical problems of all WIRTGEN GROUP machinery back to working condition.
- Provide Technical Assistance on the proper function of the machine until the customer becomes familiar with the machine’s operation.
- Conducted Preventive Maintenance on all WIRTGEN GROUP machinery.
- Helped increase spare parts sales through precise assessments and recommendations of defective parts listed in the Service Reports and was awarded the Most Productive Service Technician for 2017.
Field Technical Assistant – Auto Electrical Section
PRIMARY STRUCTURES CORPORATION
07.2005 - 02.2012
- Supervised 4 auto-electricians, designating them to their respective assignments, and ensuring the timely repair of all light vehicles and heavy equipment fleets.
- Manages each auto-electrician’s documentation and Job Order reports for their incentives.
- Do hands-on repair and troubleshooting of complex electrical faults of industrial and construction equipment such as Backhoes, Air Compressors, Mobile telescopic cranes, Generator sets, Electric drills, Circular saws, etc. as an Auto-Electrician specialist.
Electronics Technician
SECURITY & SYSTEMS MONITORING, INCORPORATED
12.2003 - 09.2004
- Installed and repaired security cameras, and fire and burglary sensors for residential, commercial, and industrial establishments such as Smoke Detectors, Magnetic Switches, Passive Infrared Sensors, Motion Detectors, Control panels, etc. to keep customers secure and protected.
Education
Diploma - Industrial Electronics Technology
CITE Technical Institute, Incorporated
Talamban, Cebu06.2005
Skills
- Electrical and hydraulic Diagram literate
- Know how to use a multimeter
- Know how to drive with a license
- Know how to read and test electronic components
- Knowledgeable in Microsoft Excel
- Knowledgeable in Microsoft Word
Training
- Certificate in WIRTGEN Advance Application for WIDIAG Software programming in Germany (December 2019).
- Certificate in WIRTGEN Basic Application Skills Training for VOGELE Asphalt Paver and HAMM rollers in Thailand (November 2019).
- Certificate in WIRTGEN Basic Machine Operation & Technology for W100CF/W120CF/W130CF Milling Machines in the Philippines (November.2017).
- Certificate in WIRTGEN Basic application for WIDIAG Software programming in Singapore (April 2017).
- Certificate in Basic Technology for Diesel engines such as Mercedes, Caterpillar, Deutz, and Cummins in Malaysia (November 2016).
- Certificate in WIRTGEN Basic Machine Operation & Technology for W1900(1020) Milling Machine in Malaysia (September.2016).
- Certificate in WIRTGEN Basic Machine Operation & Technology for SP500/Vario(10SP) in Indonesia (May.2015).
- Certificate in WIRTGEN Basic Machine Operation & Technology for WR240(07WR) & WR250(08WR) Cold Recyclers in Bangkok (September.2013).
- Certificate in WIRTGEN Basic Technology Training for WR2500 Cold Recycler and DEUTZ TCD2015 Engine in Thailand (November 2012).
- Certificate in WIRTGEN Basic Electric and Basic Hydraulics in Malaysia (June 2012)
- Certificate of Completion for the online course VOGELE - Parts Extending Screed Telescoping System.
- Certificate of Completion for the online course WIDIAG Advanced – SEA.
- Certificate of Completion for the online course VOGELE Asphalt Paver ErgoBasic.
- Certificate of Completion for the online course VOGELE Asphalt Paver Basic.
- Certificate of Completion for the online course VOGELE Asphalt Paver ErgoBasic & WIDIAG Software programming.
- Certificate of Completion for the online course Basic Machine Operation & Technology for BENNINGHOVEN Asphalt mixing plant.
- Certificate in BOMAG Service training for Paver BF300/BF700(April.2024).
- Certificate in BOMAG Service Training for Cold Milling Machine BM/35(April. 2024).
Timeline
Regional Technical Support Engineer
BOMAG APAC PTE. LTD.
12.2023 - Current
Service Technician
BAYFIELD EQUIPMENT CORPORATION
07.2022 - 11.2023
Service Technician
WIRTGEN PHILIPPINES INCORPORATED
03.2012 - 06.2022
Field Technical Assistant – Auto Electrical Section
PRIMARY STRUCTURES CORPORATION
07.2005 - 02.2012
Electronics Technician
SECURITY & SYSTEMS MONITORING, INCORPORATED
12.2003 - 09.2004
Diploma - Industrial Electronics Technology
CITE Technical Institute, Incorporated
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