Jessica Wehbeh
Greenvale
Summary
Smart financial lines professional applies strong problem-solving and decision-making skills in job tasks. Self-motivated with good understanding of evaluating financial stability and risks. Diligent individual with strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Financial Lines Underwriter
AIG
08.2021 - Current
- Improved risk assessment accuracy by conducting thorough reviews of applications and financial documents.
- Enhanced underwriting efficiency with the implementation of an automated system for managing application data.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
- Increased customer satisfaction through timely communication and efficient handling of applications.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
- Maintained strong relationships with third-party vendors involved in the application process, ensuring smooth transactions for all parties involved.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Examined financial statements and tax returns to determine repayment capability.
- Supported review and acceptance or denial of new or renewal business.
Financial Lines Underwriter
Chubb
06.2018 - 08.2021
- Improved risk assessment accuracy by conducting thorough reviews of applications and financial documents.
- Enhanced underwriting efficiency with the implementation of an automated system for managing application data.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Made approval and denial recommendations by determining accurate risk levels.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Examined financial statements and tax returns to determine repayment capability.
Customer Value Coach
Suncorp
09.2014 - 06.2018
- Boosted consultant confidence through personalized training sessions and continuous feedback.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Trained staff on operating procedures and company services.
Pharmacy Assistant
Chemist Warehouse
09.2010 - 09.2014
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Streamlined pharmacy operations with proficient use of pharmacy management software for order processing and record keeping.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Greeted customers at counter and provided excellent customer service.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Beauty Therapist
Skin Perfection Skin And Laser Clinic
08.2009 - 09.2010
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.
Education
RG146 COMPLIANCE -
Kaplan
09.2017
Certificate 3 Pharmacy Assistant -
Chemist Warehouse
09.2012
Diploma of Beauty Therapy -
Elly Lukas
07.2009
High School Diploma -
Aitken College
10.2007
Skills
- Analyzing Data
- Problem Solving
- Attention to Detail
- Teamwork Abilities
- Analytical Thinking
- Critical Thinking
- Working on own initiative
- Strong negotiating skills
- Interpersonal skills
- Attention to detail
- Working under pressure/within tight deadlines
- Effective Verbal & written Communication
Timeline
Financial Lines Underwriter
AIG
08.2021 - Current
Financial Lines Underwriter
Chubb
06.2018 - 08.2021
Customer Value Coach
Suncorp
09.2014 - 06.2018
Pharmacy Assistant
Chemist Warehouse
09.2010 - 09.2014
Beauty Therapist
Skin Perfection Skin And Laser Clinic
08.2009 - 09.2010
RG146 COMPLIANCE -
Kaplan
Certificate 3 Pharmacy Assistant -
Chemist Warehouse
Diploma of Beauty Therapy -
Elly Lukas
High School Diploma -
Aitken College
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