Jessica Lin

HR responsibilities:

• Managed monthly payroll processing for APAC countries (Singapore, Hong Kong, India, Vietnam and Indonesia).
• Reviewed and approved monthly payroll for South Korea.
• Complied monthly payroll journal to finance team.
• Complied annual workforce budgeting including headcount, payroll, increment, and offices capital expenditure.
• Submitted CPF to Central Provident Fund Board (Singapore).
• Supported stakeholders to post job AD , screened candidates and arranged interview.
• Managed onboarding/ offboarding for Multi APAC countries( Singapore and South Korea).
• Supported recruitment / redundancy and engagement programs.
• Handled maternity leave, childcare leave to submit to Government Paid Leave Portal (GPL)
• Supported ad-hoc project assigned by head

Administration responsibilities:

• Supervised office facilities/ equipment maintenance and renovation such as maintenance, sanitary requests and space planning initiatives to create a conducive work environment for employees.
• Handled medical and property insurance renewal procedure and claim reports and monitor medical invoices for accuracy, ensuring timely payment.
• Coordinated with healthcare providers and employees to ensure smooth processing of LOGs.
• Handled business expense management and reporting for President.
• Collaborated with finance team and multi departments to create/ amend user accounts in SAP Concur system.

Corporate secretarial responsibilities :

• Collaborated with global legal team on directorship matters across various offices.
• Coordinated with corporate secretarial and cross-department stakeholders to compliance and reporting accuracy.

Other responsibilities:

• Handled commercial agreements / ORC signature (APAC).
• Supported IT matter such as managed IT assets, and IT audit program.
• Collaborated with HSBC team for payment transaction issue.

• Managed monthly payroll processing for APAC countries (Singapore, Taiwan, Hong Kong, India, Vietnam and Indonesia).
• Complied monthly payroll journal to finance team.
• Complied monthly expenses analysis report to Chief commercial officer.
• Managed Operating expenses for multi APAC countries such as employee expenses claim, suppliers service claims.
• Streamline payment processing to make operating efficiency.
• Managed company corporate cards application, termination and billing submission.
• Controlled annual budget for medical claim cost for multi APAC countries.
• Supported Admin Head to review medical/ general insurance.
• Support SAP Concur system user account creating.
• Handled business expense management and reporting for CEO & President.
• Supervised office facilities/ equipment maintenance and renovation.
• Supported ad-hoc project to be assigned by Chief Finance officer.

Operation Executives - Singapore ( May 2012 - April 2018)

• Managed Group travel operation for key accounts such as Chan Brothers, CTC, Hong Thai Travel.. etc.
• Collaborated with worldwide suppliers in Europe and Dubai to arrange hotel accommodations and land services.
• Coordinated group tour itinerary with Europe suppliers and tour leaders.
• Managed ad-hoc tours such as pilgrimage tours, school tours and government fram trip
• Coordinated with Europe coordinator for MICE group for Grant East 600 employee's incentive trip.
• Collaborated with Europe local supplier to mediate disputes such as hotel kick-out, coach delay.
• Managed compensations for customer complaints.
• Developed strong relationships with PIC of agents, improving collaboration.
• Collaborated with finance team to manage account receivable.

Tour Coordinator - Taiwan (September 2010 - Mar 2012)

• Handled Group travel operation for key accounts such as Set Tour, Lion Travel, .. etc.
• Collaborated with worldwide suppliers in Europe and Dubai to arrange hotel accommodations and land services.
• Supported sales department to supply quotations.
• Developed strong relationships with PIC of agents, improving collaboration.
• Managed compensations for customer complaints.