Jessica Ho
Sales Admin Executive
Singapore
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
ADMIN EXECUTIVE
TRAINOCATE (S) PTE LTD
02.2022 - Current
- Coordinate and organize sales campaigns and events
- Keep track of new registrations and send confirmation emails to customers
- Prepare reports as requested by sales team
- Assist sales team with administrative tasks
- Enter data into in-house system accurately and efficiently
- Generate payment links when required for customers
- Distribute exam vouchers to customers as needed
- Participate in sales meeting and take precise meeting minutes
- Identify and endorse courses for funding purposes
- Ensure that all courses are enrolled with registration period
- Maintain training schedules for Business Development Manager
- Develop and maintain efficient documentation and filing system for both paper and electronic records
- Monitor and record students and trainer attendance, ensuring punctuality
- Track and gather all enquiries from company’s website and social media channels
- Perform any other duties assigned by management as required.
OPERATIONS EXECUTIVE
SWISSWERKZ (S) PTE LTD
08.2021 - 02.2022
- Ensure deliverable caters to client’s concerns
- Responding to complaints from customers and give after-sales support when requested
- Keeping schedule and providing feedback, documentation and information
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Handle processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Monitor team’s progress, identify shortcoming and propose improvements
- Any other task when requested
- Achieve and meet site's deliverables
- Procure and arrange smooth delivery
- Liaise with Project Managers/ Site Personnel
- Coordinate and arrange samples/ servicing
- Ad-hoc duties.
BUSINESS DEVELOPMENT EXECUTIVE
CENTRICS NETWORKS PTE LTD
10.2020 - 08.2021
- Involvement in pre-sales meeting to understand client’s requirements
- Involvement in meeting up with clients to help build bigger clientele base for company
- Callings and scheduling of meet-up with current or prospective client(s)
- Doing and issuing of quotations/invoice/DO to client
- Increasing company’s market share via marketing and sales concepts and/or methodologies
- Reporting to sales and marketing manager.
EXECUTIVE
HEALTHWAY MEDICAL GROUP
10.2019 - 08.2020
- Handling of general and billing enquiries from corporate clients, via email or Corporate Hotline
- Creation and maintenance of corporate accounts within Healthway CMS
- Communicate with Healthway clinics and internal departments about service delivery for corporate accounts
- Maintenance of clients' employee data in Patient Services Portal and HR Portal
- Re-contract of health screening accounts, where applicable
- Compile health screening data and generate corporate health reports, when required by client
- Support for corporate events such as Road Shows, Onsite Health Screenings, Medical Standby and Vaccinations
- Scheduling of health screening appointments for corporate patients, when requested by client's HR
- Filing and documentation of corporate contracts
- Supporting Corporate Sales team
- Other projects as assigned by Head, Corporate Sales & Services.
BUSINESS DEVELOPMENT
EVVO IOT PTE TLD
11.2018 - 09.2019
- Responsible for meeting sales target
- Establish & maintain relationship with Key Client Executives
- Work closely with Business Development team for sales closure
- Work with sales and operation management to gain new ideas and sales support for cross-border sales initiatives.
ACCOUNTS CUM ADMINISTRATIVE
M.I.C.E GLOBAL PTE LTD
06.2015 - 11.2018
- Billing and Credit Control/AR Collection
- Issuance of Receipt
- Data Entry to Microsoft Applications
- Assist in preparation of GST submission to IRAS
- Liaise with Auditor as and when required
- Provide clerical, administrative and secretarial support to Directors
- Liaise with IT Service Provider and resolve minor IT issue in office
- Provided HR support as and when required
- Open files
- Interact with all personnel, from executives to employees
- Manage and oversea day to day office administration
- Perform other related duties incidental to work described above.
SALES COORDINATOR
VITAL LINKS
01.2013 - 04.2015
- Coordinate and communicate effectively with internal and external stakeholder to ensure timely and satisfactory order fulfillment
- Prepare shipment acceptance documentation and handle customs clearance processing according to regulation
- Perform support role to sales and operations to assist customer on product information and requirement to prepare quotation
- Assist sales manager to maintain good customer relationship to achieve revenue within assigned verticals
- Support development of marketing campaign collaterals consolidate information to support market research on organization branding
- Coordinate of seminars, exhibitions and internal sales meeting.
Education
NITEC IN RETAIL -
SIMEI ITE
Singapore 01.2009 - 01.2010
NORMAL ACADEMIC 'N' LEVELS -
PUNGGOL SECONDARY SCHOOL
Singapore 01.2005 - 12.2008
Skills
MS Office Applications
Personal Information
Date of Birth: 03 Dec 1992
Marital Status: Divorced
Remuneration
$3,500
Notice Period: Immediate
Additional Information
$3,500
Notice Period: Immediate
Timeline
ADMIN EXECUTIVE
TRAINOCATE (S) PTE LTD
02.2022 - Current
OPERATIONS EXECUTIVE
SWISSWERKZ (S) PTE LTD
08.2021 - 02.2022
BUSINESS DEVELOPMENT EXECUTIVE
CENTRICS NETWORKS PTE LTD
10.2020 - 08.2021
EXECUTIVE
HEALTHWAY MEDICAL GROUP
10.2019 - 08.2020
BUSINESS DEVELOPMENT
EVVO IOT PTE TLD
11.2018 - 09.2019
ACCOUNTS CUM ADMINISTRATIVE
M.I.C.E GLOBAL PTE LTD
06.2015 - 11.2018
SALES COORDINATOR
VITAL LINKS
01.2013 - 04.2015
NITEC IN RETAIL -
SIMEI ITE
01.2009 - 01.2010
NORMAL ACADEMIC 'N' LEVELS -
PUNGGOL SECONDARY SCHOOL
01.2005 - 12.2008
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