Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Jessa Mae Kwek Li Hui

Singapore

Summary

Professional leader with strong background in crew supervision and logistics. Demonstrates ability to enhance team performance and ensure project completion. Skilled in team collaboration, problem-solving, and adapting to changing situations. Reliable and results-focused, fostering productive and cohesive work environment.

Overview

10
10
years of professional experience

Work History

Crew Leader

PC INTERNATIONAL PTE LTD
07.2024 - 05.2025
  • Given the opportunity to experience leading and guiding a team, teaching new products to the crew.
  • Cleaning up daily sales report to for a seamless daily checking of raw materials and products & Ordering of raw materials from suppliers.
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Took up Food Hygiene Certification (Level 1)

Logistics Officer

SCHENKER SINGAPORE PTE LTD
01.2023 - 07.2024
  • Learned outgoing of shipments for customers using SAP system.
  • Learning of export permits and proof of delivery. Coordinating with another department and point person involved.
  • Managing inventory count in quarterly cycle count.
  • Took up projects involving Visual Stream Mapping (VSM) Kaisen Burst Method to reduce time and space affected and learned basic Python programming to create a flow to download everyday files.
  • Managed import/export documentation processes to ensure timely clearance of goods through customs, reducing potential delays or penalties.

Part Time Service Crew

PC INTERNATIONAL PTE LTD
01.2019 - 07.2024
  • Performing duties to prepare food and maintaining cleanliness of the outlet, providing of customer service to customers by taking their order (Cashiering), assisting customers with queries on promotion or operating hours and customer satisfaction (greeting customers).
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Logistics Assistant

SCHENKER SINGAPORE PTE LTD
02.2021 - 01.2023
  • Learned to use SAP system and incoming shipments from warehouses and suppliers.
  • Ensuring that goods coming in are in good condition. Verifying of item is according to the delivery order.
  • Creating and validating inspected goods. Return to storage/item going back to warehouse due to dropped order.
  • Creating daily reports for management. Managing inventory count in quarterly cycle count.
  • Learned to use In-House Warehouse Management System for Count accuracy and for conducting Quarterly Cycle Count.
  • Sending out Daily Reports for items that have not received into the warehouse

Internship

PACIFIC CARRIERS LIMITED
10.2019 - 02.2020
  • Learned Basic Power BI, Website rebranding and host Chinese New Year event in the company.
  • Ensuring that the Website is up to standard and in par with the Vendor what we wanted and the alignment of where each website page we want to have.
  • Ensuring to confirm the number of employees and not under order for the event.
  • Helped in creating a storyline using vessel pictures and PowerPoint to create a short film.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Part Time Service Crew

HANBAOBAO PTE LTD
12.2014 - 12.2018
  • Food Hygiene Management and maintaining cleanliness of the outlet
  • Providing of customer service to customers by taking their order (Cashiering), assisting customers with queries on promotion or operating hours and customer satisfaction (greeting customers).
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.

Education

Diploma - Logistics and Supply Chain Management

ITE College East
10.2023

Management Foundation Studies - undefined

SIM Global Education
02.2021

Higher Nitec - Maritime Business

ITE College Central
10.2020

Nitec - Business Services

ITE College Central
12.2017

Secondary School - undefined

St. Anthony Canossian Secondary School
12.2015

Primary School - undefined

Bedok Green Primary School
12.2011

Skills

  • Basic Power BI
  • Basic Python
  • Visual Stream Mapping (VSM)
  • Microsoft Excel
  • Microsoft Word
  • SAP Software
  • Communication
  • Leadership
  • Customer service
  • Problem Solving
  • Decision Making
  • Multitasking and organization

References

Louise, Leong, Manager, Contract Logistics, +65 92226079, DB Schenker Singapore Pte Ltd

Languages

English
Advanced (C1)
Chinese (Mandarin)
Intermediate (B1)
Tagalog
Intermediate (B1)

Timeline

Crew Leader

PC INTERNATIONAL PTE LTD
07.2024 - 05.2025

Logistics Officer

SCHENKER SINGAPORE PTE LTD
01.2023 - 07.2024

Logistics Assistant

SCHENKER SINGAPORE PTE LTD
02.2021 - 01.2023

Internship

PACIFIC CARRIERS LIMITED
10.2019 - 02.2020

Part Time Service Crew

PC INTERNATIONAL PTE LTD
01.2019 - 07.2024

Part Time Service Crew

HANBAOBAO PTE LTD
12.2014 - 12.2018

Management Foundation Studies - undefined

SIM Global Education

Higher Nitec - Maritime Business

ITE College Central

Nitec - Business Services

ITE College Central

Secondary School - undefined

St. Anthony Canossian Secondary School

Primary School - undefined

Bedok Green Primary School

Diploma - Logistics and Supply Chain Management

ITE College East

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